Identities Do Not Save

[jonwatson]

Hi All,

I've been using Roundcube for a while as a 'plugin' for ISPConfig. I just noticed today, however, that changes I make to my identity do not survive logouts. The next time I log in my default identity is back to my login name and any secondary identities I create are gone.

Is this a known issue? I"m running it on two different servers and seeing the same behaviour.

Any pointers appreciated.

Thanks!

Jon

[jonwatson]

Nothing, eh?

[gregnoble]

I edited the /etc/postfix/virtualusertable file... for example

gnoble1@www.domain.com web1_gnoble1

i changed mine to:
gnoble1@www.domain.com web1_gnoble1

and it seems to have fixed the issue...

i did this to every line that had the www. in it... with ispconfig it adds them automatically when you create sites

[jonwatson]

Sorry, what's the change? Those two lines look the same to me.

[gregnoble]

sorry, i meant to say i removed the www. from it, i dont know why i posted the same line twice.

I edited the /etc/postfix/virtualusertable file... for example

gnoble1@www.domain.com web1_gnoble1

i changed mine to:
gnoble1@domain.com web1_gnoble1

Do that to every line, unfortunately i have to do it every time i add a new username in ispconfig. i havent found any other ways of doing it.

[gregnoble]

Also check this out

http://www.howtoforge.com/roundcube_webmail_ispconfig

and try this step, im just now trying it.

When a user login with the email address for the first time, within RoundCubes the identities section, the e-mail address will be displayed like: username@www.domain.tld. As we want the email address to be displayed like username@domain.tld do the following:

Change the line 637 within /program/incluse/main.inc file from:

637 $line = trim($line);

to:

637 $line = trim(str_replace("http://www.", "", $line));

[leszek]

Hi!

Changing that line helps getting passed the problem without solving it.The problem is that RoundCube doesn't remember the identities
Another workaround when using RC with ISPConfig is logging in not with the system user name for example web2_leszek@domain.pl but with leszek@domain.pl.It works for me.Then the sender's name is Leszek instead of web2_leszek and my domain name doesn't contain www.

[ideashop]

I'm having a similar problem.

When I go into Personal Settings, I get this:
   Display name: web3_matt
   E-mail: matt@www.farr.us

I'll change it to the following:
   Display name: Matt Farr
   E-mail: matt@farr.us

...and hit save. It works fine until I logout. Once I have logged out, all these changes are lost.

Is this a permissions error?

Note: I also cannot get the Time Zone to stay correct under "Preferences." I can change it and save it, but once I log out, my changes are lost.

I should also note: we installed RoundCube using the package located here:
http://www.ispconfig.org/downloads/RoundCube.pkg
...just wondering if we installed the latest and greatest. Maybe this has been fixed in a more recent version?

[titanium]

Hi there

I also had problems with this issue - it is a bug in the RoundCube code. Another user figured out a solution - please see this link:

http://www.howtoforge.com/forums/showthread.php?t=4843&page=2

Hope this helps

Regards

[ideashop]

Wow, thanks, that was HUGE! It seems to be working fine now.

The fix is referenced in this specific post:
http://www.howtoforge.com/forums/showpost.php?p=55506&postcount=17