Author Topic: Random faillure appending some messages to folder  (Read 2159 times)

Offline lmar

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Random faillure appending some messages to folder
« on: March 05, 2014, 11:47:41 AM »
Hi,

I upgraded my old version of RC to latest one (supported by my PHP version): 0.8.7
RC can't write some messages to IMAP folders. Some custommers complaint that they can't send some messages (mainly FWD and RE)
I was able to repplicate the issue with one particular message. Although the compose interface is freezed until web server timeout ("Sending message" state), the message is actually sent.

The problem is in message append (sent itens). I've tested with the same problematic message, and couldn't also save draft for this one
 
Log analysis shows something strange:

Problematic Message:

[05-Mar-2014 12:30:01 +0000]: [3ECE] C: MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary="=_4c31aeb8d8ac4b645634fd3d00040d9e"
Date: Wed, 05 Mar 2014 12:30:01 +0000
From:xxx
To: xxx
Subject: Fwd: Re: Transferencia
Message-ID: <80c44b156d3ab502e4fe333be2dd9c97@xxx.com>
X-Sender: hotel@xxx.com
User-Agent: SOAPP Webmail

--=_4c31aeb8d8ac4b645634fd3d00040d9e
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=UTF-8



-------- Mensagem Original --------

                ASSUNTO:
                Re:
Transferencia

                DATA:
                05.03.2014 11:08

                REMETENTE:

....
--=_4c31aeb8d8ac4b645634fd3d00040d9e--[/color]




I never receive the APPEND ok message from server.





This is the log format of other  message saved with success:

[05-Mar-2014 13:14:10 +0000]: [F949] C: MIME-Version: 1.0
Content-Type: multipart/mixed;
 boundary="=_518f54cf6898b7a3434f0202fbd344dd"
Date: Wed, 05 Mar 2014 13:14:10 +0000
From: xxx
To: undisclosed-recipients:;
Subject: Fwd: Teste
X-Draft-Info: type=forward; uid=11020; folder=SU5CT1gvU2VudA==
Message-ID: <f39693983f9c6d7b4f4b3229581c0ff4@xxx.com>
X-Sender: hotel@xxx
User-Agent: SOAPP Webmail
[05-Mar-2014 13:14:10 +0000]: [F949] C: --=_518f54cf6898b7a3434f0202fbd344dd
[05-Mar-2014 13:14:10 +0000]: [F949] C: Content-Type: multipart/alternative;
[05-Mar-2014 13:14:10 +0000]: [F949] C:  boundary="=_47d113bf10d3b951b166786ee1049317"
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C: --=_47d113bf10d3b951b166786ee1049317
[05-Mar-2014 13:14:10 +0000]: [F949] C: Content-Transfer-Encoding: 7bit
[05-Mar-2014 13:14:10 +0000]: [F949] C: Content-Type: text/plain; charset=UTF-8
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C: -------- Mensagem Original --------
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C:                 ASSUNTO:
[05-Mar-2014 13:14:10 +0000]: [F949] C:                 Teste
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C:                 DATA:
[05-Mar-2014 13:14:10 +0000]: [F949] C:

...

[05-Mar-2014 13:14:10 +0000]: [F949] C: --=_518f54cf6898b7a3434f0202fbd344dd--
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] C:
[05-Mar-2014 13:14:10 +0000]: [F949] S: A0006 OK APPEND completed


Comparing the 2 outputs, i notice that the messages with problems, lack the date / time info in the begining of the lines (along the body of message).

In order to increase debugging level, i configured RC to use plain IMAP (instead of SSL) and the problem disapeared!

Any clue about this issue? I really would to like to re-activate de SSL connection.

Thanks,

Luis