I set up RoundCube for the company I work for, and I've got a bit of a problem concerning the identities which is proving to be an issue.
Currently, when a user logs in for the first time, it defaults their e-mail address to
username@www.domain.tldWhere does this www come from? It's probably something do to with the way my server's mail is configured, but where does RoundCube actually get this information from?
We run multiple domains on our mailserver, and the user only needs to enter in their username and it automatically knows what domain it's under... but that www prevents users from being able to send mail until they fix it.
For now, I've set up Roundcube so that it brings the identities configuration up on first login so that they can change this, but most users can't figure out that they need to fix the "www" even though I wrote that you must do this right on the login page.
In any case, if someone could help me figure out what I need to look at, I'd be very appreciative.