Author Topic: HTML nothing only plain text  (Read 4759 times)

Offline Qinn

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HTML nothing only plain text
« on: September 07, 2014, 08:36:53 AM »
Hi there I'm just starting out using roundcube and have been testing it over the weekend, before feeding it to my users ;) I have some trouble with html messages. When I receive a message with html (as it has been send by Outlook) I cannot see anything, only when I switch to plain text format text is showing btw in main options "Display HTML is set. A I doing something wrong?

Any help is appreciated 
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Offline SKaero

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    • SKaero - Custom Roundcube development
Re: HTML nothing only plain text
« Reply #1 on: September 07, 2014, 10:27:29 AM »
Any errors in the error log?

Offline Qinn

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Re: HTML nothing only plain text
« Reply #2 on: September 07, 2014, 11:03:50 AM »
Thanks for the reply
What should I look for in roundcube\logs\errors if it concerns html
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Offline Qinn

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Re: HTML nothing only plain text
« Reply #3 on: September 07, 2014, 11:12:05 AM »
Mainly from carddav_server, yet the plugin CardDAV isn't enabled?
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Offline JohnDoh

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Re: HTML nothing only plain text
« Reply #4 on: September 07, 2014, 01:56:15 PM »
Did you use the installer or otherwise check that your environment met the requirements for Roundcube? I think if you are missing the PHP DOM extension then it wont be able to display HTML messages and will fall back to plain text.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦

Offline Qinn

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Re: HTML nothing only plain text
« Reply #5 on: September 07, 2014, 03:31:29 PM »
Thnx but php dom extension  how can i implement that?
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Offline Qinn

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Re: HTML nothing only plain text
« Reply #6 on: September 07, 2014, 03:33:25 PM »
Yes I did use the installer which now result in only 1 file instead of 2
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Offline Qinn

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Re: HTML nothing only plain text
« Reply #7 on: September 12, 2014, 04:17:25 AM »
Thnx but php dom extension  how can i implement that?

I checked and I missed that the extensions Fileinfo and Intl, where not available (orange) after adjustments in php.ini (removed the ; ) HTML messages could be read.
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1