Author Topic: SMTP send: NOT OK(Failed to add recipient  (Read 4548 times)

Offline nmpg

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SMTP send: NOT OK(Failed to add recipient
« on: October 09, 2014, 04:25:05 PM »
Hello.

Using the test in the web installer I always get a

Trying to send email...
SMTP send:  NOT OK(Failed to add recipient 'xxxx@xyz.com')

error.

I am able to receive emails (I tested with by sending an email from my gmail account to my server) but trying to send an email with sendmail (installed through postfix) from the command line succeeds, but the email never arrives..

Help please.




Offline JohnDoh

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Re: SMTP send: NOT OK(Failed to add recipient
« Reply #1 on: October 11, 2014, 03:29:44 AM »
Quote
Trying to send email...
SMTP send:  NOT OK(Failed to add recipient 'xxxx@xyz.com')

Often errors like that are because you need to configure SMTP authentication in Roundcube.

Quote
I am able to receive emails (I tested with by sending an email from my gmail account to my server) but trying to send an email with sendmail (installed through postfix) from the command line succeeds, but the email never arrives.

It was probably marked as spam
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦

Offline nmpg

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Re: SMTP send: NOT OK(Failed to add recipient
« Reply #2 on: October 16, 2014, 09:13:45 AM »
fixed this by properly setting the HELO reply in postfix configuration.

Cheers