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Roundcube Community Forum
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Wrong display name in Sent Items
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Topic: Wrong display name in Sent Items (Read 2823 times)
baldgeezer
Newbie
Posts: 2
Wrong display name in Sent Items
«
on:
November 24, 2016, 10:13:15 AM »
I am seeing cases where the Display Name is being shown as incorrect in Sent Items. This is likely due to the fact that the team email address was associated with a different user who has left the team. So something is cached somewhere. How can I clear this cached information as that individual no longer exists in the addressbook for this email account.
-Dave
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alec
Hero Member
Posts: 1,365
Re: Wrong display name in Sent Items
«
Reply #1 on:
November 25, 2016, 02:38:01 AM »
The display name (of sender and recipients) is taken from the email message, not addressbook. So, you can't change it. There's already a feature request to get display names from addressbook, but not implemented yet.
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baldgeezer
Newbie
Posts: 2
Re: Wrong display name in Sent Items
«
Reply #2 on:
November 25, 2016, 04:46:51 AM »
ok but this was a new message thread so where was it taking it from?
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alec
Hero Member
Posts: 1,365
Re: Wrong display name in Sent Items
«
Reply #3 on:
November 25, 2016, 06:25:24 AM »
It was set by the sender of the message. It could be taken from addressbook (if that's a recipient name) or identities (if that's a sender name).
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Wrong display name in Sent Items