Dang, sorry for the late reply. I didn't receive an email notification.
>> root folder path is not the sort of setting you can just change in a mail client. It must match the path specified by the IMAP server.
OK I hear you. But Outlook 2013 definitely has a field labeled 'root folder path' which you can set to any string of your choice screenshot here (
http://imgur.com/a/2qsnf). I'm definitely not trying to argue with you, but I just want to give all the pertinent details as to what I did to create this situation. This field was empty for many months, and all my email and folders were working great. But one day I took some internet advice and set it to 'Inbox' (I was trying to resolve a separate, smaller issue) It was at that very moment that my email problems arose. All of my folders were restructured (most of them lost, including the emails within). In addition, three existing folders were now being displayed as virtual folders in Roundcube.
>> Similarly virtual folders, they are coming from your IMAP server - they are nothing to do with Roundcube or any other mail client.
OK gotcha. But at this point, how can I go about removing these three virtual folders? Or in the least, convert them to non-virtual (real?) folders? It sounds like something I have to do at the server level. Keep in mind that all of these virtual folders have real folder inside which contain emails I'd like to save.
Thanks!
edit: Also, going back to my seemingly lost emails--in my search for my lost emails, I looked in my local computer (in my Outlook folder), and in the "mail" folder on my web server. Are you saying that I might be able to search my IMAP server for these lost emails? Or am I misunderstanding something there?