Author Topic: Server Error (ok) after opening an email  (Read 1477 times)

Offline idomskt

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Server Error (ok) after opening an email
« on: May 08, 2017, 04:53:15 PM »
Hi

I'm using roundcube to access my inbox.

Today, a customer sent me a message, after opening the message a pop up told me that he wants to be notified whenever I read his email.

I clicked on 'cancel'.

Right after I got this:
Server Error! (OK)

Now I can't access my inbox.

My email server is Bluehost.

How do I solve it?

Thank you

Offline SKaero

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Re: Server Error (ok) after opening an email
« Reply #1 on: May 08, 2017, 04:59:02 PM »
Contact bluehost and ask them for support.

Offline idomskt

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Re: Server Error (ok) after opening an email
« Reply #2 on: May 08, 2017, 05:00:41 PM »
I'm on the phone with them at this moment.

They still trying to figure it out.

Do you have a clue? maybe I can refer them here.

Thank you

Offline SKaero

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Re: Server Error (ok) after opening an email
« Reply #3 on: May 08, 2017, 07:51:11 PM »
Unfortunately that is a very generic error that points to a problem on the server. The only way to find out more information is to look at the server error log which only they will have access to.