Good morning,
apologies if this is in the wrong section or has been answered before.
I have a re seller account which utilises roundcube as its webmail server (edit: It's been pointed out i should have used the word client, not server...apologies, i'm not an expert, hence why i was asking for help).
Although forwarding has been set up via plesk roundcube is failing to forward these to hotmail addresses. I have also tested this by trying a manual forward from the email address.
I do not have access to my users hotmail accounts to set up them collecting the mail via pop and as they are bloggers and small business artists, this isn't something they would be able to do themselves.
Support at my hosting company has been unhelpful so i was hoping someone here could offer a solution.
Thank you.