Author Topic: sorry, probably been covered somewhere on here  (Read 571 times)

Offline DAVEWARRENER

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sorry, probably been covered somewhere on here
« on: January 06, 2020, 08:41:47 AM »
Hi

how do i recover my password for log in to my roundcube email account. sadly had a laptop stolen, tried to reset it off another and got distracted and somehow entered some random figure or number i guess.

Thanks in advance

Offline SKaero

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Re: sorry, probably been covered somewhere on here
« Reply #1 on: January 06, 2020, 10:31:09 AM »
Contact your email provider.

Offline DAVEWARRENER

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Re: sorry, probably been covered somewhere on here
« Reply #2 on: January 07, 2020, 06:21:05 AM »
Hi

It's roundcube and I thought ths was their forum, am i mistaken?

Offline SKaero

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Re: sorry, probably been covered somewhere on here
« Reply #3 on: January 07, 2020, 10:58:56 AM »
Roundcube is webmail software not a service provider. Your email provider is using Roundcube to allow you to access your email and they would control your account details.