Roundcube Community Forum

Release Support => Requests => Topic started by: DAVEWARRENER on January 06, 2020, 08:41:47 AM

Title: sorry, probably been covered somewhere on here
Post by: DAVEWARRENER on January 06, 2020, 08:41:47 AM

Hi

how do i recover my password for log in to my roundcube email account. sadly had a laptop stolen, tried to reset it off another and got distracted and somehow entered some random figure or number i guess.

Thanks in advance

Title: Re: sorry, probably been covered somewhere on here
Post by: SKaero on January 06, 2020, 10:31:09 AM

Contact your email provider.

Title: Re: sorry, probably been covered somewhere on here
Post by: DAVEWARRENER on January 07, 2020, 06:21:05 AM

Hi

It's roundcube and I thought ths was their forum, am i mistaken?

Title: Re: sorry, probably been covered somewhere on here
Post by: SKaero on January 07, 2020, 10:58:56 AM

Roundcube is webmail software not a service provider. Your email provider is using Roundcube to allow you to access your email and they would control your account details.