Author Topic: Cannot open image (jpg/png) attachments  (Read 10279 times)

Offline visioninglab

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  • Posts: 1
Cannot open image (jpg/png) attachments
« on: June 09, 2021, 03:51:24 AM »
In Roundcube Webmail, when accessing emails with an image attached, the email text is fine but the images cannot be opened. There is no thumbnail nor the image itself.

When the same email is opened in a different email client (eg Thunderbird), the attached images open, no problem.

Using:
Roundcube Webmail 1.4.1

Installed plugins
Plugin   Version   Licence   Source
filesystem_attachments   1.0   GPLv3+   
jqueryui   1.12.0   GPLv3+   

Offline JohnDoh

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  • Posts: 2,859
Re: Cannot open image (jpg/png) attachments
« Reply #1 on: June 10, 2021, 04:27:04 PM »
Please try with the current version of Roundciube (1.4.11 at the time of writing) and provide a sample message.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦

Offline Orygaw

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  • Posts: 2
Re: Cannot open image (jpg/png) attachments
« Reply #2 on: August 31, 2022, 10:41:02 AM »
Hello, i have the same problem on Roundcube 1.5.

Offline Orygaw

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  • Posts: 2
Re: Cannot open image (jpg/png) attachments
« Reply #3 on: October 27, 2022, 11:42:45 AM »
I solved the problem. I deleted empty lines after ">":

plugins/dovecot_ident/dovecot_ident.php

Offline Webweed

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  • Posts: 5
Re: Cannot open image (jpg/png) attachments
« Reply #4 on: December 07, 2023, 12:21:31 AM »
Did you have this problem on the computer or on an android using the RoundCube app?

Offline ahmad14

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  • Posts: 2
Re: Cannot open image (jpg/png) attachments
« Reply #5 on: Today at 03:21:57 AM »
Sure, here's a shorter version:

1. **Browser Compatibility**: Ensure you're using a supported browser.
2. **Clear Cache**: Clear browser cache and cookies.
3. **Disable Extensions**: Try disabling browser extensions.
4. **Check Image Formats**: Confirm images are in supported formats.
5. **Update Roundcube**: Ensure Roundcube and plugins are up to date.
6. **Server Configuration**: Check server settings for email attachments.

If issues persist, consider reaching out to Roundcube support for further assistance.https://shadowfight2mod.com/