Author Topic: Error updating signature  (Read 7346 times)

Offline msdccch

  • Newbie
  • *
  • Posts: 3
Error updating signature
« on: July 12, 2023, 05:15:46 PM »
In roundcube, when modifying an existing signature, webmail asks for login again. What to do?
 :-[

Offline Dmitry42

  • Full Member
  • ***
  • Posts: 232
Re: Error updating signature
« Reply #1 on: July 12, 2023, 10:20:58 PM »
May be you do it too long and your session expired ?

and second -  try it in another browser.

Offline msdccch

  • Newbie
  • *
  • Posts: 3
Re: Error updating signature
« Reply #2 on: July 13, 2023, 09:15:03 AM »
In roundcube, when modifying an existing signature, webmail asks for login again. What to do?
 :-[

Hello,


I logged into my client's RoundCube (with the necessary permissions) just to test the signature change, it gave an error. I did tests in more browsers but the error remains

Offline SKaero

  • Administrator
  • Hero Member
  • *****
  • Posts: 5,879
    • SKaero - Custom Roundcube development
Re: Error updating signature
« Reply #3 on: July 13, 2023, 11:05:47 AM »
Is there anything in the Roundcube error log?

Offline msdccch

  • Newbie
  • *
  • Posts: 3
Re: Error updating signature
« Reply #4 on: July 13, 2023, 01:32:29 PM »
Is there anything in the Roundcube error log?

Hello admin! Nice to meet you.

In addition to the error "The session cookie is invalid. Please try to login again." (the error happens even though I've been logged in for seconds), the following roundcube error log happens:


[12-Jul-2023 16:51:10 -0300]: <def94967> DB Error: [1] no such table: calendars (SQL Query: SELECT *, "calendar_id" AS id FROM "calendars" WHERE "user_id" = '1' ORDER BY "name") in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 564 (GET /cpsess7678879077/3rdparty/roundcube/index.php?_task=calendar)
[12-Jul-2023 16:51:10 -0300]: <def94967> DB Error: [1] no such table: caldav_calendars_merged (SQL Query: SELECT *, calendar_id AS id
                FROM caldav_calendars_merged
                WHERE user_id='1'
                ORDER BY name) in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 564 (GET /cpsess7678879077/3rdparty/roundcube/index.php?_task=calendar)


However, I believe that this has nothing to do with it, but what you will tell me is you. :)

Offline SKaero

  • Administrator
  • Hero Member
  • *****
  • Posts: 5,879
    • SKaero - Custom Roundcube development
Re: Error updating signature
« Reply #5 on: July 13, 2023, 01:43:22 PM »
That error wouldn't have anything to do with it but you may want to try disabling all plugins and try again. Otherwise it sounds like either your browser or server is clearing cookies causing the session to become invaild.