Author Topic: Emails from Roundcube to Outlook / Hotmail in Junk folders?  (Read 1616 times)

Offline PeteHopetown

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Emails from Roundcube to Outlook / Hotmail in Junk folders?
« on: October 05, 2023, 09:50:51 AM »
Hi,

I'm using Roundcube (from a .org address) to send emails to a number of people who use Hotmail / Outlook addresses, these emails invariably end up in the junk folders of Hotmail / Outlook.

Is there any way to avoid or prevent this at the Roundcube end?

If it's Roundcube as the host that's causing the problem, any recommendations for alternative hosts?

Pete
« Last Edit: October 05, 2023, 10:04:21 AM by PeteHopetown »

Offline JohnDoh

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Re: Emails from Roundcube to Outlook / Hotmail in Junk folders?
« Reply #1 on: October 05, 2023, 03:15:50 PM »
This is likely down to a misconfiguration or reputation problem with your email provider. Roundcube, as a mail client, has little influence. Roundcube is not your email host, it is open source webmail software that your email provider is using to provide webmail functionality.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦