Author Topic: Locked out of my account  (Read 4881 times)

Offline Biggles

  • Newbie
  • *
  • Posts: 1
Locked out of my account
« on: December 08, 2023, 10:29:19 AM »
I tried to download my contacts but could not remember my password so I reset it. Now I cannot get back in (it was a random generated one and it should have saved but didn't), My administrator is away and I cannot access work emails. How do I get back into it?

Offline SKaero

  • Administrator
  • Hero Member
  • *****
  • Posts: 5,882
    • SKaero - Custom Roundcube development
Re: Locked out of my account
« Reply #1 on: December 08, 2023, 07:42:48 PM »
If you don't have the password and you can't reset the password you will not be able to login until your mail server admin can reset your password for you.