Author Topic: White page after logging  (Read 3952 times)

Offline garulfo2

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White page after logging
« on: January 06, 2009, 04:36:01 AM »
Hi,
I have just upgraded my roundcube from 0.2b to final. Now I can see the login page but when I try to login I have a white page with no error on screen or in logs.
Any idea ?

Thanks in advance for help.

Offline rosali

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White page after logging
« Reply #1 on: January 06, 2009, 04:42:00 AM »
Do you have updated your database?
Regards,
Rosali
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MyRoundcube Project (commercial)

Offline garulfo2

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White page after logging
« Reply #2 on: January 06, 2009, 04:48:46 AM »
Quote from: rosali;16037
Do you have updated your database?


You're right, I thought I have done that but it seems that it was not the case. I have run the update and it works well.
Thanks a lot.

Offline garulfo2

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White page after logging
« Reply #3 on: January 06, 2009, 04:53:03 AM »
I confirm I can log in and read my email but the "Settings" page is not working. Also white page with no errors.
Any idea ?

UPDATE: I can't login anymore... :-( Same state as first message...
« Last Edit: January 06, 2009, 04:58:00 AM by garulfo2 »

Offline rosali

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White page after logging
« Reply #4 on: January 06, 2009, 05:20:08 AM »
First clear browser cache. If it does not help then truncate RoundCube database table users (if it does not matter to loose RoundCube settings).
Regards,
Rosali
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MyRoundcube Project (commercial)

Offline garulfo2

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White page after logging
« Reply #5 on: January 06, 2009, 05:22:18 AM »
I already cleared the cache and tested on different browser, same issue.
If I roll back to previous version file it works.
I can't clear user because it is a production environment and I can't loose anything. :-(

Offline rosali

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White page after logging
« Reply #6 on: January 06, 2009, 05:27:52 AM »
No further ideas :-( except to clear at least your test user entry ...
Regards,
Rosali
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MyRoundcube Project (commercial)

Offline garulfo2

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White page after logging
« Reply #7 on: January 06, 2009, 06:17:18 AM »
Ok, I have resintall everything and it works now... I don't know what happened but it seems to be solved...
Thanks for help.

One last thing I have reported in an existing threads: when switching in french there are a lot of display problems.