Read email

[fredjedotnet]

Hi,

First of all roundcube is really great.

I've installed everything on a windows 2003 server with php 5 and MySQL 5.

When I double click an email to read it the page reloads and that's it, the email doesn't show.

What aim I doing wrong?

Thx

[jlbrown]

I am having the same problem - double-click on email and it simply reloads the folder's page.

Web server is Mac OS X 10.4.7 (Apache 1). Clients are also Macs. Problems occurs with Safari, Opera and Firefox, so it is not a browser problem.

I originally tried with the nightly snapshot. I had Cache left as enabled, but changed it to FALSE when it wasn't working.

Have restarted Apache and emptied caches on browsers.

I then downloaded beta2, thinking that perhaps it was a problem in the nightly snapshot. I just copied the Program folder across. Didn't recreate the mySql database.

Still doesn't work.

Fred, did you ever get it working?

Anyone else have any ideas?

Thanks,

James.

[fredjedotnet]

No, I've never got it to work.

I've tried on different operating systems and browsers always the folder's page reloads, but no email shows.

[jlbrown]

This is really annoying! It almost works. I'd say that something is wrong in the show.inc file. Looking at the code it says:

 // go back to list if message not found (wrong UID)
 if (!$MESSAGE['headers'] || !$MESSAGE['source'])
  {
  $_action = 'list';
  return;
  }

This seems to be what is happening (going back to list), so is their something wrong with the UID? I don't think so.

Why don't I think so? I have managed to get Ilohamail working as a webmail system. When I click on an email it uses this URL:

http://www.bordo.com.au/ilohamail/source/read_message.php?user=1158887933_39624&id=229&uid=72551

And it successfully displays the message when I click on it.

Roundcubemail uses this URL:
http://www.bordo.com.au/roundcube/?_task=mail&_action=show&_uid=72551&_mbox=INBOX

Which does not work - it simply shows the list of mail again. So it is using the same UID.

From what the web site says, RoundCubeMail uses Ilohamail's code for its IMAP, so if Ilohamail works, then so should RoundCube!

Is it something to do with the location of the mailboxs?

mail:/applications/4dwebstar/mailboxserver/mail_Defaultsite/mailboxes/jlbrown/inbox.mbox user1$ ls -l
total 148704
-rw-------  1 jlbrown admin     0 Jul 28 16:32 inbox
-rw-rw-rw-  1 dovecot admin     0 Jul 28 10:52 inbox - old
-rw-r--r--  1 webstar admin     0 Jul 28 16:30 inbox a
-rw-r-----  1 webstar admin 36011797 Jul 28 16:31 index
-rw-r-----  1 webstar admin 39555096 Sep 22 11:33 mbox
-rw-r-----  1 webstar admin  520365 Sep 22 11:34 mbox.index
-rw-rw-rw-  1 webstar admin    191 Sep 22 11:32 mbox.info

I am using Webstar as the mail server (recently bought by Kerio).

Can the developers shed any light on why ilohamail works fine, but Roundcube can't retrieve the mail? I'd really like to get RC working as it looks like such a great app.

Thanks,

James.

[jlbrown]

OK. Had a good look on the Tracker and found this:

http://trac.roundcube.net/trac.cgi/ticket/1375919

Looks like RoundCube will not work with 4D Mail (Webstar).

Suppose I'll just have to upgrade to Postfix!

Thanks,

James.

[sandwormusmc]

OK. Had a good look on the Tracker and found this:

http://trac.roundcube.net/trac.cgi/ticket/1375919

Looks like RoundCube will not work with 4D Mail (Webstar).

Suppose I'll just have to upgrade to Postfix!

Thanks,

James.

I haven't heard of 4D Mail, but I'm experiencing the same problem with RC using Postfix as the main MTA ... I am running an old version of Red Hat 9 and MySQL 3.23, but I think this is a coding issue with the UTF-8 encoding ... not sure tho, not much of an expert on e-mail encoding.

Matt.