Author Topic: Login Issue  (Read 3836 times)

Offline dmwcool

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Login Issue
« on: April 23, 2010, 09:52:58 AM »
Hello everyone,

This is my first time using Roundcube and I am running into an issue. I set up everything using the installer program but when I go to try to login from my web browser I keep running into this error "Connection to IMAP server failed"
When I check my error log I keep seeing this:
"IMAP Error: Authentication for user@domain.com failed (LOGIN): " " (POST /roundcube/?_task=&_action=login)

I am using OpenSUSE 11.2 with PHP 5.3.1 and mysql. In my configuration file I have auto_create_user set to 'TRUE' and my default_host set to 'localhost'.

I don't know what I am doing wrong or why it is not letting me logon. Please help anyone!

Offline alec

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Login Issue
« Reply #1 on: April 23, 2010, 02:19:08 PM »
Enable imap_debug and show what you've got in logs/imap.

Offline dmwcool

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Login Issue
« Reply #2 on: April 24, 2010, 02:50:28 PM »
This is what comes up in my logs/imap:
[24-Apr-2010 14:46:34 -0400]: S: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION] Courier-IMAP ready. Copyright 1998-2008 Double Precision, Inc.  See COPYING for distribution information.
[24-Apr-2010 14:46:34 -0400]: C: cp01 CAPABILITY
[24-Apr-2010 14:46:34 -0400]: S: * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION
[24-Apr-2010 14:46:34 -0400]: S: cp01 OK CAPABILITY completed
[24-Apr-2010 14:46:34 -0400]: C: a001 LOGIN "user@domain.com" "password"
[24-Apr-2010 14:46:34 -0400]: S: * BYE Temporary problem, please try again later

Offline alec

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Login Issue
« Reply #3 on: April 25, 2010, 02:53:34 AM »
Quote from: dmwcool;27011

[24-Apr-2010 14:46:34 -0400]: S: * BYE Temporary problem, please try again later


As you see, this is your IMAP server issue.

Offline dmwcool

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Login Issue
« Reply #4 on: April 25, 2010, 08:08:06 AM »
I'm not understanding what I need to do to fix it. It doesn't tell me anything.

Offline dziobak

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Login Issue
« Reply #5 on: April 25, 2010, 08:12:36 AM »
alec said that this is not a problem of roundcube but with your imap server.
so you should search how to solve this problem on Courier-IMAP forum.