ok, can you please provide a link to the post you are referring to, because I searched "top posting" as well as "white space reply" and couldn't find anything related to what I'm talking about. Also, since I don't manage the program or the servers, etc. (the company that manages our company's website handles all of that) I don't know what version they are running and I don't know if its possible to have them install a new version of the webmail without having any downtime or having to reconfigure 100 of our employee's email clients. Is it possible to ask where the line of code would be located? I'm not an expert programmer, but I would envision that there is just a "\n" character missing or something simple. For example, when the user clicks the reply button, the program should just set a variable $reply = $messagetext, and all I should have to do is change it to: $reply = "\n" . $messagetext
Does that make sense? Maybe I'm over simplifying it, but... if you can either provide me a link to another post or tell me where in the PHP or Javascript those lines of code are, maybe I could tweak with it on my own and figure it out.
Thanks