Hi,
We are having some problems with a large roundcube installation at one of our clients. When receiving mail from hotmail with attachments, the attachment is not shown when opening the message. The attachment icon is in the list view, but there is no way to download the attachment when opening the message.
This is version 0.3.1 and i have also tried the latest SVN version but there the message is blank.
The client is running Memova Messaging platform from Critical Path as their email platform. When the same message read from a Dovecot IMAP server, the attachment works.
We really need to solve this problem as soon as possible and are happy to help with solving this. Changing the IMAP server and messaging platform is not an option for the client.
Below are IMAP-debug log and message source. Real email and domains has been removed.
IMAP-debug:
C: FH12 UID FETCH 81 (UID RFC822.SIZE FLAGS INTERNALDATE BODYSTRUCTURE BODY.PEEK[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY)])
[14-Jul-2010 11:02:19 +0200]: S: * 5 FETCH (UID 81 RFC822.SIZE 59610 FLAGS (\Seen) INTERNALDATE " 8-Jul-2010 13:59:56 +0200" BODYSTRUCTURE ((("TEXT" "PLAIN" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 200 6)("TEXT" "HTML" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 397 20) "ALTERNATIVE" ("boundary" "_5ff4f612-34fb-4c9e-975e-d44ff38e62c4_"))("IMAGE" "JPEG" NIL NIL NIL "base64" 27612 NIL ("attachment" ("filename" "adam.jpg")))("IMAGE" "JPEG" NIL NIL NIL "base64" 29022 NIL ("attachment" ("filename" "adam2.jpg"))) "MIXED" ("boundary" "_47f25b54-fc29-402e-b441-d519a0d895fb_")) BODY[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY)] {440}
[14-Jul-2010 11:02:19 +0200]: S: Message-ID:
Content-Type: multipart/mixed;
boundary="_47f25b54-fc29-402e-b441-d519a0d895fb_"
From: A K
To: M P ,
Subject: =?iso-8859-1?Q?Test_Max_b?= =?iso-8859-1?Q?ugg=2C_va_f=F6?=
=?iso-8859-1?Q?rsiktig_me?= =?iso-8859-1?Q?d_bilderna?= =?iso-8859-1?Q?_:-)?=
Date: Thu, 8 Jul 2010 11:59:53 +0000
[14-Jul-2010 11:02:19 +0200]: S: )
[14-Jul-2010 11:02:19 +0200]: S: FH12 OK FETCH complete
[14-Jul-2010 11:02:19 +0200]: C: ftch0 UID FETCH 81 (BODY.PEEK[1.2])
[14-Jul-2010 11:02:19 +0200]: S: * 5 FETCH (BODY[1.2] {397}
[14-Jul-2010 11:02:19 +0200]: S:
[14-Jul-2010 11:02:19 +0200]: S:
[14-Jul-2010 11:02:19 +0200]: S:
[14-Jul-2010 11:02:19 +0200]: S:
[14-Jul-2010 11:02:19 +0200]: S:
[14-Jul-2010 11:02:19 +0200]: S:
Your E-mail and More On-the-Go. Get Windows Liv=
[14-Jul-2010 11:02:19 +0200]: S: e Hotmail Free. https://signup.live.com/signup.aspx?id=3D60969' =
[14-Jul-2010 11:02:19 +0200]: S: target=3D'_new'>Sign up now.
[14-Jul-2010 11:02:19 +0200]: S: =
[14-Jul-2010 11:02:19 +0200]: S: UID 81)
[14-Jul-2010 11:02:19 +0200]: S: ftch0 OK FETCH complete
Message source:
Return-Path:
Original-Recipient: rfc822;email@memovaserver.com
Received: from mm-proxy3.example.com (195.54.127.12) by mm-be2.example.com (8.5.124)
id 4C13B1720016B91C for email@memovaserver.com; Thu, 8 Jul 2010 13:59:56 +0200
Received: from iph2.example.com (195.54.127.133) by mm-proxy3.example.com (8.5.103)
id 4C191E070044F47B for email@memovaserver.com; Thu, 8 Jul 2010 13:59:56 +0200
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: AuYKAJ9aNUxBNr6YlGdsb2JhbACBQ4QHjU8dilOBN2cVAQEBAQkLCAkRAx+uRogFiQaFJQSKaw
X-IronPort-AV: E=Sophos;i="4.53,558,1272837600";
d="jpg'145?scan'145,208,217,145";a="125701464"
Received: from bay0-omc3-s14.bay0.hotmail.com ([65.54.190.152])
by iph2.example.com with ESMTP; 08 Jul 2010 13:59:55 +0200
Received: from BAY125-W14 ([65.54.190.189]) by bay0-omc3-s14.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);
Thu, 8 Jul 2010 04:59:53 -0700
Message-ID:
Content-Type: multipart/mixed;
boundary="_47f25b54-fc29-402e-b441-d519a0d895fb_"
X-Originating-IP: [195.178.176.34]
From: A K
To: M P ,
Subject: =?iso-8859-1?Q?Test_Max_b?= =?iso-8859-1?Q?ugg=2C_va_f=F6?=
=?iso-8859-1?Q?rsiktig_me?= =?iso-8859-1?Q?d_bilderna?= =?iso-8859-1?Q?_:-)?=
Date: Thu, 8 Jul 2010 11:59:53 +0000
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 08 Jul 2010 11:59:53.0676 (UTC) FILETIME=[1386E8C0:01CB1E95]
--_47f25b54-fc29-402e-b441-d519a0d895fb_
Content-Type: multipart/alternative;
boundary="_5ff4f612-34fb-4c9e-975e-d44ff38e62c4_"
--_5ff4f612-34fb-4c9e-975e-d44ff38e62c4_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
=20
_________________________________________________________________
Your E-mail and More On-the-Go. Get Windows Live Hotmail Free.
https://signup.live.com/signup.aspx?id=3D60969=
--_5ff4f612-34fb-4c9e-975e-d44ff38e62c4_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Your E-mail and More On-the-Go. Get Windows Liv=
e Hotmail Free. https://signup.live.com/signup.aspx?id=3D60969' =
target=3D'_new'>Sign up now.
=
--_5ff4f612-34fb-4c9e-975e-d44ff38e62c4_--
--_47f25b54-fc29-402e-b441-d519a0d895fb_
Content-Type: image/jpeg
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="adam.jpg"
--ATTACHMENT DATA--
--_47f25b54-fc29-402e-b441-d519a0d895fb_
Content-Type: image/jpeg
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="adam2.jpg"
--ATTACHMENT DATA--
--_47f25b54-fc29-402e-b441-d519a0d895fb_--
Best regards Pär