Author Topic: Emails not showing in inbox, affects Squirrel Mail also  (Read 2569 times)

Offline Dani723

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Emails not showing in inbox, affects Squirrel Mail also
« on: July 27, 2010, 02:21:35 PM »
None of my emails are showing in the inbox for RoundCube or Squirrel Mail. This was happening before until I logged out and back in, now it happens all the time regardless. I've had a look through the settings and can't see any obvious fixes. I read somewhere else that it might be possible to change a setting for this problem to get an error log, but can't find the setting, and don't get any error messages.

This is a new web mail for a new online business I'm working at.

I have redirect after 2 seconds set on my web mail.

Any ideas? Thanks.

Offline SKaero

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Emails not showing in inbox, affects Squirrel Mail also
« Reply #1 on: July 27, 2010, 03:59:56 PM »
Its a problem with your mail server witch isn't part of RoundCube, you can enable debugging by changing $rcmail_config['imap_debug'] to true in /config/main.inc.php

Offline Dani723

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Emails not showing in inbox, affects Squirrel Mail also
« Reply #2 on: July 28, 2010, 09:07:20 AM »
Thanks. I'm new to the e-business world, where exactly is round cube saved? I couldn't find it searching my harddrive, nor from searching my web page files in Filezilla.

Offline SKaero

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Emails not showing in inbox, affects Squirrel Mail also
« Reply #3 on: July 28, 2010, 09:31:13 AM »
Are you asking for RoundCube location or your emails location? Are you on a shared host?

Offline Dani723

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Emails not showing in inbox, affects Squirrel Mail also
« Reply #4 on: July 28, 2010, 10:35:02 AM »
I'm looking for where ever this is to change:

$rcmail_config['imap_debug'] to true in /config/main.inc.php

I assume it's shared hosting, it came as part of monthly membership to Chris Farrells web design site.

Offline SKaero

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Emails not showing in inbox, affects Squirrel Mail also
« Reply #5 on: July 28, 2010, 11:40:28 AM »
Since you didn't install RoundCube you need to contact your host and have them fix it.