Emails not showing in inbox, affects Squirrel Mail also

[Dani723]

None of my emails are showing in the inbox for RoundCube or Squirrel Mail. This was happening before until I logged out and back in, now it happens all the time regardless. I've had a look through the settings and can't see any obvious fixes. I read somewhere else that it might be possible to change a setting for this problem to get an error log, but can't find the setting, and don't get any error messages.

This is a new web mail for a new online business I'm working at.

I have redirect after 2 seconds set on my web mail.

Any ideas? Thanks.

[SKaero]

Its a problem with your mail server witch isn't part of RoundCube, you can enable debugging by changing $rcmail_config['imap_debug'] to true in /config/main.inc.php

[Dani723]

Thanks. I'm new to the e-business world, where exactly is round cube saved? I couldn't find it searching my harddrive, nor from searching my web page files in Filezilla.

[SKaero]

Are you asking for RoundCube location or your emails location? Are you on a shared host?

[Dani723]

I'm looking for where ever this is to change:

$rcmail_config['imap_debug'] to true in /config/main.inc.php

I assume it's shared hosting, it came as part of monthly membership to Chris Farrells web design site.

[SKaero]

Since you didn't install RoundCube you need to contact your host and have them fix it.