Author Topic: Can't open large mails  (Read 3394 times)

Offline Killerhamster

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Can't open large mails
« on: November 12, 2006, 11:17:46 AM »
I don't know if it's a known issue, or if it's just that one email, but I got a 10mb large email in my inbox, that contains only pictures, and every time I want to open it, it starts to load, and after ~30 secs. it just stops, and I get the message "Internet Explorer can't display this page".

Maybe it's just a IE7 bug :-\

Offline syc

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Re: Can't open large mails
« Reply #1 on: November 20, 2006, 11:50:17 AM »
When viewing an email with a large amount of data, that data has to be retrieved from the IMAP server, then parsed, and decoded.

If your IMAP server is not local to your RoundCube app, ot there are some sort of local network restriction in affect, or your IMAP server is half way around the world, then retrieving the email will cause your browser to timeout before the message is finished downloading / parsing / decoding.

The workaround that I'm looking at, if there is a decode problem in terms of performance, is writing a C app that will handle this.

Oh the joys of email.

Offline Le_Tolier

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Re: Can't open large mails
« Reply #2 on: November 24, 2006, 06:56:15 AM »
I have the same issue, I fixed it by increase the size of allocated memory to script and upload file in php.ini .