Author Topic: Round cube email (Read 3851 times)

Herefdlad · « **on:** May 20, 2011, 05:30:00 AM »

I'm not a programmer so wont understand tech language. We are trying to send emails but it says error 550 verification failed for mailbox quota exceeded sender verify failed - we have not sent any emails today

rosali · « **Reply #1 on:** May 20, 2011, 09:36:58 AM »

Check you IMAP (Mail) account. Most probably it ran out of quota.

Herefdlad · « **Reply #2 on:** May 21, 2011, 02:01:49 AM »

Quote from: rosali;34954

Check you IMAP (Mail) account. Most probably it ran out of quota.

I thought this may be the answer, I go into Fyrewire and then into roundcube and but cannot find an option to change quota

rosali · « **Reply #3 on:** May 21, 2011, 02:07:40 AM »

Quota can only be changed in your IMAP server settings. If you don't have privileges to extend your mailbox quota, the only chance for you is to cleanup your mailbox (delete unnecessary mails permanently).

Herefdlad · « **Reply #4 on:** May 21, 2011, 03:10:19 AM »

Quote from: rosali;34962

Quota can only be changed in your IMAP server settings. If you don't have privileges to extend your mailbox quota, the only chance for you is to cleanup your mailbox (delete unnecessary mails permanently).

I have deleted 4000 emails and it says my email is 60% usage, any other ideas, anyone i could contact at roundmail please

JohnDoh · « **Reply #5 on:** May 21, 2011, 03:43:09 AM »

I don't think its a Roundcube bug, the message from the smtp server is pritty clear that it had an error, I think may be you should contact your mail provider and see if they can help.