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#81
General Discussion / Re: RC Policy on MS Office Com...
Last post by JAB Creations - September 30, 2025, 03:22:16 PMQuote from: JohnDoh on September 30, 2025, 02:53:57 PMcould you provide a sample message?
Sure John, I stripped out the links and made the images relative to protect the business from being associated with this terrible "HTML":
Code Select
<body>
<div styl=
e=3D"display:none;"><img src=3D"track/open.php?u=3Dec724841842e67b5c2f3a9e59&id=3D3f5d18f060&e=3D256963ff96" height=3D"1" width=3D"1" style=3D"display:none;" alt=3D""></div>
<center>
<table border=3D"0" cellpadding=3D"0" height=3D"100%" wi=
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244);">
<tbody><tr>
<td class=3D"bodyCell" align=3D"center" valign=3D"top">
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"background-color:transparent" valign=3D"top" align=3D"center" class=3D"mc=
eSectionHeader"><!--[if (gte mso 9)|(IE)]><table align=3D"center" border=
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ng=3D"0" width=3D"100%" style=3D"max-width:660px" role=3D"presentation"><t=
body><tr><td style=3D"background-color:#ffffff" valign=3D"top" class=3D"mc=
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ody><tr class=3D"mceRow"><td style=3D"background-position:center;backgroun=
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lass=3D"mceColumn" id=3D"mceColumnId--6" data-block-id=3D"-6" colspan=3D"1=
2" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0"=
width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"background-c=
olor:transparent;padding-top:48px;padding-bottom:24px;padding-right:24px;p=
adding-left:24px;border:0;border-radius:0" valign=3D"top" class=3D"mceImag=
eBlockContainer" align=3D"center" id=3D"b1"><div><!--[if !mso]><!--></div=
><a href=3D"" style=3D"display:b=
lock" target=3D"_blank" data-block-id=3D"1"><table align=3D"center" border=
=3D"0" cellpadding=3D"0" width=3D"100%" style=3D"border-=
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ight:auto" role=3D"presentation" data-testid=3D"image-1"><tbody><tr><td st=
yle=3D"border:0;border-radius:0;margin:0" valign=3D"top"><img alt=3D"logo"=
src=3D"https://mcusercontent.com/ec724841842e67b5c2f3a9e59/images/4c164cb=
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display:block;max-width:100%;height:auto;border-radius:0" class=3D"mceLogo=
" /></td></tr></tbody></table></a><div><!--<![endif]--></div><div>
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tyle=3D"border:0;border-width:2px;vertical-align:top;margin:0"><img role=
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841842e67b5c2f3a9e59/images/4c164cb2-b551-a63f-8737-ec6318199eee.png" alt=
=3D"logo" width=3D"612" height=3D"auto" style=3D"display:block;max-width:6=
12px;width:612px;height:auto"/></span></a>
<![endif]-->
</div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbod=
y></table></td></tr></tbody></table><!--[if (gte mso 9)|(IE)]></td></tr><=
/table><![endif]--></td></tr></tbody><tbody data-block-id=3D"7" class=3D"=
mceWrapper"><tr><td style=3D"background-color:transparent" valign=3D"top"=
align=3D"center" class=3D"mceSectionBody"><!--[if (gte mso 9)|(IE)]><tab=
le align=3D"center" border=3D"0" cellpadding=3D"0" width=
=3D"660" style=3D"width:660px;"><tr><td><![endif]--><table border=3D"0" c=
ellpadding=3D"0" width=3D"100%" style=3D"max-width:660px=
" role=3D"presentation"><tbody><tr><td style=3D"background-color:#ffffff"=
valign=3D"top" class=3D"mceWrapperInner"><table align=3D"center" border=
=3D"0" cellpadding=3D"0" width=3D"100%" role=3D"presenta=
tion" data-block-id=3D"6"><tbody><tr class=3D"mceRow"><td style=3D"backgro=
und-position:center;background-repeat:no-repeat;background-size:cover" val=
ign=3D"top"><table border=3D"0" cellpadding=3D"0" width=
=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"padding-top:0;padd=
ing-bottom:0" valign=3D"top" class=3D"mceColumn" id=3D"mceColumnId--7" dat=
a-block-id=3D"-7" colspan=3D"12" width=3D"100%"><table border=3D"0" cellpa=
dding=3D"0" width=3D"100%" role=3D"presentation"><tbody>=
<tr><td valign=3D"top" class=3D"mceGutterContainer" id=3D"gutterContainerI=
d-17"><table border=3D"0" cellpadding=3D"0" width=3D"100=
%" style=3D"border-collapse:separate" role=3D"presentation"><tbody><tr><td=
style=3D"padding-top:8px;padding-bottom:8px;padding-right:0;padding-left:=
0;border:0;border-radius:0" valign=3D"top" id=3D"b17"><table align=3D"cent=
er" border=3D"0" cellpadding=3D"0" width=3D"100%" role=
=3D"presentation" data-block-id=3D"17" id=3D"section_ccd431919ae8405ec26ae=
634ceef4836" class=3D"mceLayout"><tbody><tr class=3D"mceRow"><td style=3D"=
background-position:center;background-repeat:no-repeat;background-size:cov=
er" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0"=
width=3D"100%" role=3D"presentation"><tbody><tr><td valign=3D"top" class=
=3D"mceColumn" id=3D"mceColumnId--9" data-block-id=3D"-9" colspan=3D"12" w=
idth=3D"100%"><table border=3D"0" cellpadding=3D"0" widt=
h=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"border:0;border-r=
adius:0" valign=3D"top" align=3D"center" id=3D"b-5"><table align=3D"center=
" border=3D"0" cellpadding=3D"0" width=3D"100%" role=3D"=
presentation" data-block-id=3D"-5"><tbody><tr class=3D"mceRow"><td style=
=3D"background-position:center;background-repeat:no-repeat;background-size=
:cover" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td valign=3D"top"=
class=3D"mceColumn" id=3D"mceColumnId--11" data-block-id=3D"-11" colspan=
=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"border=
:0;border-radius:0" valign=3D"top" id=3D"b16"><table align=3D"center" bord=
er=3D"0" cellpadding=3D"0" width=3D"100%" role=3D"presen=
tation" data-block-id=3D"16"><tbody><tr class=3D"mceRow"><td style=3D"back=
ground-position:center;background-repeat:no-repeat;background-size:cover"=
valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"24" w=
idth=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"padding-top:0;=
padding-bottom:0" valign=3D"top" class=3D"mceColumn" id=3D"mceColumnId-15"=
data-block-id=3D"15" colspan=3D"12" width=3D"100%"><table border=3D"0" ce=
llpadding=3D"0" width=3D"100%" role=3D"presentation"><tb=
ody><tr><td style=3D"padding-top:0;padding-bottom:0;padding-right:0;paddin=
g-left:0" valign=3D"top" class=3D"mceGutterContainer" id=3D"gutterContaine=
rId-5"><table border=3D"0" cellpadding=3D"0" width=3D"10=
0%" style=3D"border-collapse:separate" role=3D"presentation"><tbody><tr><t=
d style=3D"padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;b=
order:0;border-radius:0" valign=3D"top" id=3D"b5"><table width=3D"100%" st=
yle=3D"border:0;background-color:transparent;border-radius:0;border-collap=
se:separate"><tbody><tr><td style=3D"padding-left:24px;padding-right:24px;=
padding-top:12px;padding-bottom:12px" class=3D"mceTextBlockContainer"><div=
data-block-id=3D"5" class=3D"mceText" id=3D"d5" style=3D"width:100%"><p><=
br /></p><p class=3D"mcePastedContent"><br /></p><p class=3D"mcePastedCont=
ent" style=3D"line-height: 1.5; margin-top: 12pt; margin-bottom: 12pt; mso=
-line-height-alt: 150%; direction: ltr;"><span style=3D"color:rgb(0=2C 0=
=2C 0);"><span style=3D"font-size: 11pt"><span style=3D"font-family: Arial=
=2C sans-serif"><span style=3D"background-color: transparent">Howdy=2C</span></span></span></span></p><p class=3D"mcePastedContent"=
style=3D"line-height: 1.5; margin-top: 12pt; margin-bottom: 12pt; mso-lin=
e-height-alt: 150%; direction: ltr;"><span style=3D"color:rgb(0=2C 0=2C 0)=
;"><span style=3D"font-size: 11pt"><span style=3D"font-family: Arial=2C sa=
ns-serif"><span style=3D"background-color: transparent">I know you=E2=80=
=99re always looking out for your clients=2C and sometimes the financial s=
ide is the part that stresses them the most. To make your job easier=2C I=
put together a free tool you can share with them:</span></span></span></s=
pan></p><p class=3D"mcePastedContent" style=3D"line-height: 1.5; margin-to=
p: 12pt; margin-bottom: 12pt; mso-line-height-alt: 150%; direction: ltr;">=
<span style=3D"color:rgb(0=2C 0=2C 0);"><span style=3D"font-size: 11pt"><s=
pan style=3D"font-family: Arial=2C sans-serif"><span style=3D"background-c=
olor: transparent">=F0=9F=91=89 </span></span></span></span><a href=3D"" target=3D"_blank"><span style=3D"=
font-size: 11pt"><span style=3D"font-family: Arial=2C sans-serif"><span st=
yle=3D"background-color: transparent">Download the Expense Tracker</span><=
/span></span></a></p><p class=3D"mcePastedContent" style=3D"line-height: 1=
=2E5; margin-top: 12pt; margin-bottom: 12pt; mso-line-height-alt: 150%; dire=
ction: ltr;"><span style=3D"color:rgb(0=2C 0=2C 0);"><span style=3D"font-s=
ize: 11pt"><span style=3D"font-family: Arial=2C sans-serif"><span style=3D=
"background-color: transparent">It=E2=80=99s simple=2C straightforward=2C=
and helps business owners keep track of income and expenses without getti=
ng lost in QuickBooks. Partners tell me it=E2=80=99s the kind of resource=
that builds instant goodwill when they pass it along.</span></span></span=
></span></p><p class=3D"mcePastedContent" style=3D"line-height: 1.5; margi=
n-top: 12pt; margin-bottom: 12pt; mso-line-height-alt: 150%; direction: lt=
r;"><span style=3D"color:rgb(0=2C 0=2C 0);"><span style=3D"font-size: 11pt=
"><span style=3D"font-family: Arial=2C sans-serif"><span style=3D"backgrou=
nd-color: transparent">To make it even easier=2C here=E2=80=99s a quick bl=
urb you can copy/paste if you=E2=80=99d like to forward it:</span></span><=
/span></span></p><p class=3D"mcePastedContent" style=3D"line-height: 1.5;=
margin-left: 30pt; margin-right: 30pt; margin-top: 12pt; margin-bottom: 1=
2pt; mso-line-height-alt: 150%; direction: ltr;"><em><span style=3D"color:=
rgb(0=2C 0=2C 0);"><span style=3D"font-size: 11pt"><span style=3D"font-fam=
ily: Arial=2C sans-serif"><span style=3D"background-color: transparent">=
=E2=80=9CHere=E2=80=99s a free expense tracker I came across. It=E2=80=99s=
simple=2C easy=2C and helps keep income and expenses in one place. Though=
t you might find it useful!=E2=80=9D</span></span></span></span></em></p><=
p class=3D"mcePastedContent" style=3D"line-height: 1.5; margin-top: 12pt;=
margin-bottom: 12pt; mso-line-height-alt: 150%; direction: ltr;"><span st=
yle=3D"color:rgb(0=2C 0=2C 0);"><span style=3D"font-size: 11pt"><span styl=
e=3D"font-family: Arial=2C sans-serif"><span style=3D"background-color: tr=
ansparent">Feel free to pass this along to anyone in your circle who could=
use it. It=E2=80=99s my way of giving you something practical that adds v=
alue to your relationships=2C and if they ever need deeper bookkeeping sup=
port=2C I=E2=80=99m here.</span></span></span></span></p><p class=3D"mcePa=
stedContent" style=3D"line-height: 1.5; margin-top: 12pt; margin-bottom: 1=
2pt; mso-line-height-alt: 150%; direction: ltr;"><span style=3D"color:rgb(=
0=2C 0=2C 0);"><span style=3D"font-size: 11pt"><span style=3D"font-family:=
Arial=2C sans-serif"><span style=3D"background-color: transparent">Thanks=
again for being part of my referral network. I really appreciate what you=
do.</span></span></span></span></p><p class=3D"mcePastedContent" style=3D=
"line-height: 1.5; margin-top: 12pt; margin-bottom: 12pt; mso-line-height-=
alt: 150%; direction: ltr;"><span style=3D"color:rgb(0=2C 0=2C 0);"><span=
style=3D"font-size: 11pt"><span style=3D"font-family: Arial=2C sans-serif=
"><span style=3D"background-color: transparent">With appreciation=2C<br />=
---<br />---</span></span></span></span>=
</p><p class=3D"mcePastedContent last-child"><br /></p></div></td></tr></t=
body></table></td></tr></tbody></table></td></tr></tbody></table></td></tr=
></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td>=
</tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><=
/td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></tab=
le></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody><=
/table></td></tr></tbody></table><!--[if (gte mso 9)|(IE)]></td></tr></ta=
ble><![endif]--></td></tr></tbody><tbody data-block-id=3D"13" class=3D"mc=
eWrapper"><tr><td style=3D"background-color:transparent" valign=3D"top" al=
ign=3D"center" class=3D"mceSectionFooter"><!--[if (gte mso 9)|(IE)]><tabl=
e align=3D"center" border=3D"0" cellpadding=3D"0" width=
=3D"660" style=3D"width:660px;"><tr><td><![endif]--><table border=3D"0" c=
ellpadding=3D"0" width=3D"100%" style=3D"max-width:660px=
" role=3D"presentation"><tbody><tr><td style=3D"background-color:#ffffff"=
valign=3D"top" class=3D"mceWrapperInner"><table align=3D"center" border=
=3D"0" cellpadding=3D"0" width=3D"100%" role=3D"presenta=
tion" data-block-id=3D"12"><tbody><tr class=3D"mceRow"><td style=3D"backgr=
ound-position:center;background-repeat:no-repeat;background-size:cover" va=
lign=3D"top"><table border=3D"0" cellpadding=3D"0" width=
=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"padding-top:0;padd=
ing-bottom:0" valign=3D"top" class=3D"mceColumn" id=3D"mceColumnId--8" dat=
a-block-id=3D"-8" colspan=3D"12" width=3D"100%"><table border=3D"0" cellpa=
dding=3D"0" width=3D"100%" role=3D"presentation"><tbody>=
<tr><td style=3D"background-color:transparent;padding-top:12px;padding-bot=
tom:12px;padding-right:24px;padding-left:24px;border:0;border-radius:0" va=
lign=3D"top" class=3D"mceButtonBlockContainer" align=3D"center" id=3D"b18"=
><div><!--[if !mso]><!--></div><table align=3D"center" border=3D"0" cellp=
adding=3D"0" role=3D"presentation" data-block-id=3D"18"=
class=3D"mceButtonContainer"><tbody><tr class=3D"mceStandardButton"><td s=
tyle=3D"background-color:#000000;border-radius:50px;text-align:center" val=
ign=3D"top" class=3D"mceButton"><a href=3D"" target=3D"_blank" class=3D"mc=
eButtonLink" style=3D"background-color:#000000;border-radius:50px;border:2=
px solid #000000;color:#ffffff;display:block;font-family:'Helvetica Neue'=
=2C Helvetica=2C Arial=2C Verdana=2C sans-serif;font-size:16px;font-weight=
:normal;font-style:normal;padding:16px 28px;text-decoration:none;text-alig=
n:center;direction:ltr;letter-spacing:0px" rel=3D"noreferrer">Free Expense=
Tracker</a></td></tr></tbody></table><div><!--<![endif]--></div><table a=
lign=3D"center" border=3D"0" cellpadding=3D"0" role=3D"p=
resentation" data-block-id=3D"18" class=3D"mceButtonContainer"><tbody><tr>
<!--[if mso]>
<td align=3D"center">
<v:roundrect xmlns:v=3D"urn:schemas-microsoft-com:vml"
xmlns:w=3D"urn:schemas-microsoft-com:office:word"
href=3D""
style=3D"v-text-anchor:middle; width:217.41px; height:54px;"
arcsize=3D"23%"
strokecolor=3D"#000000"
strokeweight=3D"2px"
fillcolor=3D"#000000">
<v:stroke dashstyle=3D"solid"/>
<w:anchorlock />
<center style=3D"
color: #ffffff;
display: block;
font-family: 'Helvetica Neue'=2C Helvetica=2C Arial=2C Verdana=2C sans-ser=
if;
font-size: 16;
font-style: normal;
font-weight: normal;
letter-spacing: 0px;
text-decoration: none;
text-align: center;
direction: ltr;"
>
Free Expense Tracker
</center>
</v:roundrect>
</td>
<![endif]-->
</tr></tbody></table></td></tr><tr><td style=3D"background-color:#f4f4f4;p=
adding-top:8px;padding-bottom:8px;padding-right:8px;padding-left:8px;borde=
r:0;border-radius:0" valign=3D"top" class=3D"mceLayoutContainer" id=3D"b11=
"><table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"=
width=3D"100%" role=3D"presentation" data-block-id=3D"11" id=3D"section_3=
f2233b0e5885a18e880c8a37d6d7ae4" class=3D"mceFooterSection"><tbody><tr cla=
ss=3D"mceRow"><td style=3D"background-color:#f4f4f4;background-position:ce=
nter;background-repeat:no-repeat;background-size:cover;padding-top:0px;pad=
ding-bottom:0px" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"12" width=3D"100%" role=3D"presentation"><tbody><tr><td style=
=3D"padding-top:0;padding-bottom:0" valign=3D"top" class=3D"mceColumn" id=
=3D"mceColumnId--3" data-block-id=3D"-3" colspan=3D"12" width=3D"100%"><ta=
ble border=3D"0" cellpadding=3D"0" width=3D"100%" role=
=3D"presentation"><tbody><tr><td style=3D"padding-top:0;padding-bottom:0;p=
adding-right:0;padding-left:0" valign=3D"top" class=3D"mceGutterContainer"=
id=3D"gutterContainerId-9"><table border=3D"0" cellpadding=3D"0" cellspac=
ing=3D"0" width=3D"100%" style=3D"border-collapse:separate" role=3D"presen=
tation"><tbody><tr><td style=3D"padding-top:0;padding-bottom:0;padding-rig=
ht:0;padding-left:0;border:0;border-radius:0" valign=3D"top" align=3D"cent=
er" id=3D"b9"><table width=3D"100%" style=3D"border:0;background-color:tra=
nsparent;border-radius:0;border-collapse:separate"><tbody><tr><td style=3D=
"padding-left:16px;padding-right:16px;padding-top:12px;padding-bottom:12px=
" class=3D"mceTextBlockContainer"><div data-block-id=3D"9" class=3D"mceTex=
t" id=3D"d9" style=3D"display:inline-block;width:100%"><p class=3D"last-ch=
ild"><a href=3D""><span style=3D"font-size: 11px">View emai=
l in browser</span></a><span style=3D"font-size: 11px"><br />
· 707 N 4th St · Yakima=2C WA 989=
01-2235 · USA
<br /></span><a href=3D"
"><span style=3D"font-size: 11px">update your preferences</span></a><span=
style=3D"font-size: 11px"> or </span><a href=3D""><span style=3D"font-size: 11px">unsub=
scribe</span></a></p></div></td></tr></tbody></table></td></tr></tbody></t=
able></td></tr><tr><td style=3D"border:0;border-radius:0" valign=3D"top" c=
lass=3D"mceLayoutContainer" align=3D"center" id=3D"b-2"><table align=3D"ce=
nter" border=3D"0" cellpadding=3D"0" width=3D"100%" role=
=3D"presentation" data-block-id=3D"-2"><tbody><tr class=3D"mceRow"><td sty=
le=3D"background-position:center;background-repeat:no-repeat;background-si=
ze:cover" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td valign=3D"top"=
class=3D"mceColumn" id=3D"mceColumnId--10" data-block-id=3D"-10" colspan=
=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"border=
:0;border-radius:0" valign=3D"top" align=3D"center" id=3D"b10"><div><div d=
ata-block-id=3D"10"><a href=3D""=
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</body> #82
General Discussion / Re: RC Policy on MS Office Com...
Last post by JohnDoh - September 30, 2025, 02:53:57 PMcould you provide a sample message?
#83
General Discussion / Re: emails not come into clien...
Last post by JohnDoh - September 30, 2025, 02:47:13 PMThe only way to know for sure what is going on is to ask your email provider. It may be about how the redirect is configured, not to keep a local copy. Or it could be because a POP3 client is connecting and clearing the inbox. Or it could be something else. Your email provider should be able to look at the logs at tell you exactly what happened.
#84
General Discussion / RC Policy on MS Office Comment...
Last post by JAB Creations - September 30, 2025, 11:56:08 AMOn one mail system an image doesn't load because it's being removed with wildly obsolete Microsoft Office conditional comments:
However the image loads fine in RoundCube. The code basically says, in short, only load the business logo if they're using MS Office, otherwise, have a big empty header. Obviously, 12 table elements deep, whatever was used to create this monstrosity of an "HTML" email was very poorly "programmed".
But a lot of times when just the comments (but not the code within the conditional comments) is stripped it results in (even more) malformed XML.
What was the rational around simply removing the MS Office conditional comments but keeping the HTML code (and "HTML"-like code) within it?
Code Select
<!--[if mso]>
<a><img /></a>
<![endif]-->However the image loads fine in RoundCube. The code basically says, in short, only load the business logo if they're using MS Office, otherwise, have a big empty header. Obviously, 12 table elements deep, whatever was used to create this monstrosity of an "HTML" email was very poorly "programmed".
But a lot of times when just the comments (but not the code within the conditional comments) is stripped it results in (even more) malformed XML.
What was the rational around simply removing the MS Office conditional comments but keeping the HTML code (and "HTML"-like code) within it?
#85
General Discussion / Re: Delayed email message genu...
Last post by SKaero - September 30, 2025, 03:48:55 AMThat is definitively a scam/phishing email, don't enter your username/password and if you did change it immediately.
#86
General Discussion / Delayed email message genuine?
Last post by TS - September 30, 2025, 03:46:59 AMI've had an email purporting to come from Rouncube saying:
Temporary IMAP/POP3 server issues (port: 993) have delayed some incoming emails to your inbox.
It prompts me to get the 'delayed' emails and then wants me to imput username and password. I assume this is a scam - but is it?
Anyone else got this messgae?
Thanks
Temporary IMAP/POP3 server issues (port: 993) have delayed some incoming emails to your inbox.
It prompts me to get the 'delayed' emails and then wants me to imput username and password. I assume this is a scam - but is it?
Anyone else got this messgae?
Thanks
#87
General Discussion / emails not come into client
Last post by summerbreeze - September 29, 2025, 10:07:05 PMHello,
This is an ongoing issue. We have 20 email accounts. A few of them are not receiving emails, but they are forwarding the emails to gmail accounts as assigned. Why are they not staying in the roundcube inbox also?
I have requested support several times, but cannot resolve. At least two of our email accounts have this issue. When I have tested the inbox receiving emails directly, they show up, but no other time. Tonight we tested emails from different addresses, different locations. They all came in. Nothing shows prior. There are no settings to delete emails.
Also, the only folder I do have is "inbox", no "trash", no "sent", etc. The accounts that receive emails do have these folders.
Note: As soon as I posted all my test emails are gone from my inbox, but one new email came in. So where are the emails going from my inbox?
Any helpful suggestions would be appreciated.
Gratefully,
Summer
This is an ongoing issue. We have 20 email accounts. A few of them are not receiving emails, but they are forwarding the emails to gmail accounts as assigned. Why are they not staying in the roundcube inbox also?
I have requested support several times, but cannot resolve. At least two of our email accounts have this issue. When I have tested the inbox receiving emails directly, they show up, but no other time. Tonight we tested emails from different addresses, different locations. They all came in. Nothing shows prior. There are no settings to delete emails.
Also, the only folder I do have is "inbox", no "trash", no "sent", etc. The accounts that receive emails do have these folders.
Note: As soon as I posted all my test emails are gone from my inbox, but one new email came in. So where are the emails going from my inbox?
Any helpful suggestions would be appreciated.
Gratefully,
Summer
#88
SVN Discussion / Re: Mailing list
Last post by JohnDoh - September 26, 2025, 01:32:29 AMRoundcube does not have any mailing list generation functions built in. I recommend you use dedicated mailing list software rather than trying to do it via a standard mail client.
#89
Pending Issues / Re: Does RoundCube modifiy ema...
Last post by JohnDoh - September 26, 2025, 01:22:36 AMRoundcube "washes" HTML content of emails before rendering. This process has a few different functions. First security, preventing XSS and warning or blocking references to external resources for example. It also does things like ensure any IDs or class names used in the message are unique - Roundcube is web based so element identifiers used in the message should not clash with the application.
#90
News & Announcements / Re: Roundcube 1.7 beta release...
Last post by ahmedfarhan - September 25, 2025, 10:06:41 AMNice update, PHP 8.4 support and the advanced mail search look really useful. I'll probably test 1.7 beta in a separate environment first since they've dropped older PHP and database support.