Recent Posts

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1
Pending Issues / Re: Emails end up in spam folder
« Last post by JohnDoh on May 21, 2019, 08:26:07 AM »
You need to contact who ever runs your email. Roundcube is an email client. Messages going into spam at the receivers' end is more likely due to your email server rather than your client.
2
Pending Issues / Emails end up in spam folder
« Last post by Pumpal on May 20, 2019, 02:17:42 PM »
Hi,

Since recently I started working in a new place where they're using roundcube for their mail and I've noticed that quite a lot of my sent emails end up in the receivers' spam folder. I've even tested it myself and noticed that when I send a mail to my own Gmail-account, I receive it normally, but when I send it to my Hotmail-account, the mail ends up in the spam folder.
Is there anything I can do to resolve this and to make sure that none of my emails go to spam folders, because it's pretty annoying to follow-up each mail which I don't receive an answer to (assuming the receiver didn't read it)..

Thanks in advance,
P.
3
Pending Issues / Re: Email not shows in any folders and cannot be sent
« Last post by Aer on May 18, 2019, 01:44:30 PM »
Hi, Mark tanks for answer.
I confirm the problem shure from libjs-jquery last update. To day 18 may 2019 autofix with apt-upgrade.

King regard
Aer (Giorgio)
4
Pending Issues / email wont send
« Last post by HanJ on May 17, 2019, 02:54:41 PM »
Hi all

I have 3 email addresses running on the same server,
Info@mydomain
contact@mydomain
jeugd@mydomain

No issues when using the first two adresses, but when I send emails using the jeugd@ address, the emails never arrive, except on @hotmail.com receivers.

So sending an email with jeugd@mydomain to
random@hotmail.com --> email arrives
random@gmail.com (or any other domain) doesnt arrive

Sending with info@mydomain or contact@mydomain, it arrives anywhere.
To make it even more complicated: this problem doesnt occur when I use squirrel mail instead of roundcube (but I prefer roundcube)

Hopefully anybody has a clue what is going on here.

Thanks!
5
General Discussion / Re: Sending mails from 2 different id's
« Last post by vigneshk on May 17, 2019, 03:39:56 AM »
can you guys confirm if the plugin ident_switch works so we can configure both smtp and imap.
I have tried this but after saving the details the imap checkbox is again getting disabled
6
Pending Issues / Re: Forwarding email
« Last post by JohnDoh on May 15, 2019, 10:37:37 AM »
there are no forwarding functions in roundcube out of the box so there must be a plugin involved. best idea is going to be to contact your email provider.
7
Requests / Adding response templates for a contact
« Last post by soromir on May 15, 2019, 09:39:27 AM »

Hey.
You must add response templates for the contact that is in the address book.
At what hook you can insert content that will provide the ability to add templates.
I need to insert a new form immediately under the block in the tabs (Properties, Personal information, Notes)
if there is an opportunity to add it to samb tabs after Notes? It will be generally excellent.
thank
8
Pending Issues / Forwarding email
« Last post by breta21 on May 14, 2019, 04:04:30 PM »
Hello, can you please help me with my issue?
A few times ago I set up (somehow) forwarding email from roundcube (working adress) to gmail (private adress) . No I want to turn it off (to stop it). How to do that?  The filters are empty, there is nothing that will looks like forwarding emails.  In general options there is no section "forwarding"...

Is it possible that I made it through option "forwarding" but than the IT guy (or someone)  hide this section from me and I am not able to stop it now?
9
Pending Issues / Re: Email not shows in any folders and cannot be sent
« Last post by marken on May 14, 2019, 12:23:02 AM »
I had the same problem, and found your suspicion about the libjs-jquery update is correct.

I downloaded http://ftp.br.debian.org/debian/pool/main/j/jquery/libjs-jquery_1.7.2+dfsg-3.2_all.deb, then replaced jquery.js and jquery.min.js in /usr/share/javascript/jquery/ with the files from download and it is working again.

I can't display the changelog so no idea what the update was about...

Regards, Mark
10
General Discussion / Re: How do I change my signature!!!????
« Last post by JohnDoh on May 11, 2019, 04:30:11 AM »
Roundcube is a mail client. It does not perform the delivery of email, that is done by your email provider.

To edit your signature you need to go to Settings and then Identities. See http://docs.roundcube.net/doc/help/1.1/en_US/settings/identities.html#signature
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