Author Topic: ERROR: Wrong 'suhosin.session.encrypt'  (Read 19742 times)

Offline feinraf

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ERROR: Wrong 'suhosin.session.encrypt'
« on: August 02, 2013, 10:46:26 AM »
Hello, I am getting an error all of a sudden when I visit my email domain. I have contacted my host support and they can't help me.

Here WAS the error before it decided to disappear and just show a blank white page:

ERROR: Wrong 'suhosin.session.encrypt' option value and it wasn't possible to set it to required value (0). Check your PHP configuration (including php_admin_flag).

Here is the URL:

http://webmail.cjohnsondesign.com/

Thanks in advance for any help!

Offline SKaero

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #1 on: August 02, 2013, 11:01:20 AM »
suhosin.session.encrypt needs to be disabled in order for RoundCube to run, ask your host to disable it.

Offline feinraf

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #2 on: August 02, 2013, 11:29:50 AM »
I have access to the php.ini file myself. This hasn't fixed the issue.

My screen is now white. I've tried re-uploading roundcube too.

Offline SKaero

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #3 on: August 02, 2013, 11:59:38 AM »
Do a phpinfo() in the RoundCube directly and see if it says suhosin.session.encrypt is off.

Offline feinraf

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #4 on: August 02, 2013, 12:14:36 PM »

Offline SKaero

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #5 on: August 02, 2013, 12:17:18 PM »
Then its most likely not off, try putting a php.ini with the following the the main RoundCube directory:
Code: [Select]
suhosin.session.encrypt = Off

Offline feinraf

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #6 on: August 02, 2013, 12:56:26 PM »
Okay I'm having to reinstall it because my host messed something up.

I am running the installer and it says I need to installed an extension:

PDO:  NOT OK(See http://www.php.net/manual/en/book.pdo.php)

Could you please advise on how I install this? php.ini confuses me a lot.



EDIT: You can see the problems I am having here.

http://webmail.cjohnsondesign.com/installer/
« Last Edit: August 02, 2013, 12:58:39 PM by feinraf »

Offline SKaero

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #7 on: August 02, 2013, 01:02:03 PM »
You can't install php-pdo at the php.ini level it has to be complied with php, ask your host to install it.

Offline feinraf

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Re: ERROR: Wrong 'suhosin.session.encrypt'
« Reply #8 on: August 02, 2013, 01:08:54 PM »
They claim that it is already installed. Do I need to enable it or anything?

By the way, I really appreciate all this help! I would be lost.

-

Edit: It's fixed, the guy I was talking to from my host was a moron and didn't do his job. I asked to be transfered and the girl sorted it out in less than a minute. I was in a 4 hour chat with that first guy.

Anyway thank you so much for helping me out, you helped me a lot too!

Appreciate the time you put into people like me.
« Last Edit: August 02, 2013, 02:34:55 PM by feinraf »