Author Topic: Default username & password  (Read 16527 times)

Offline mnhim

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Default username & password
« on: July 17, 2007, 09:54:35 PM »
Hi,

I searched all over to find out what the default username and password is to log into RC, unfortunately I can't find it. Can someone please help me. I tried using my username and password which I created for the email account using vDeck, that didn't work. I also tried the username and password for the vDeck login, that also didn't work. I also tried mySQL username and password I created for RC database, that too didn't work. Can someone point me in the right direction.

Thanks in advance.

Offline SKaero

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Re: Default username & password
« Reply #1 on: July 18, 2007, 12:21:46 AM »
Its the username and password which you created for the email account. But you have to use the full email like user@site.com and the password.

Offline mnhim

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Re: Default username & password
« Reply #2 on: July 18, 2007, 02:35:41 AM »
that is what i've tried and its still not working.

Offline SKaero

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Re: Default username & password
« Reply #3 on: July 18, 2007, 05:51:24 AM »
Then you most like have your mail sever wrong. Here is a test account on my mail sever try it to see if there is any thing wrong with roundcube.

User name: demo@skaero.com
Password: password
Mail sever: Mail.skaero.com

Offline mnhim

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Re: Default username & password
« Reply #4 on: July 18, 2007, 01:45:24 PM »
Thanks Skaero it does work with your setup. Too bad it doesn't work for mine. Here are my settings maybe you can check on your setup.

Username: demo@zantorsystems.com
Password: password
Server: mail.zantorsystems.com

Offline bpat1434

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Re: Default username & password
« Reply #5 on: July 18, 2007, 04:19:19 PM »
Try looking in the error log. Also, for the time being (and to help us) turn the error level up to 8. THat will really help us. It's either failing at the database level, or at the IMAP level. Here are a few items:

1.) Make sure auto_create_user is set to TRUE in the main.inc.php file
2.) Make sure there's a default domain, and it's proper in main.inc.php
3.) Double check your server settings in main.inc.php
4.) Re-check your database connection string in db.inc.php
5.) Make sure you've run the query on the database to create the tables for RoundCube
 
  

Offline mnhim

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Re: Default username & password
« Reply #6 on: July 18, 2007, 05:45:18 PM »
Thanks for the help.

1.) I made sure auto_create_user is set to TRUE
2.) I can not find anything that ask for default domain
3.) Check all server settings again
4.) Check database connection again
5.) Queries ran on database

I was able to login fine using the settings provided by SKaero. Unfortunately I can't check the error logs yet because my Web host had it turned off and it takes 24 hours to turn it on. I am think that my mail server is POP instead of IMAP, would this be a problem?

Offline SKaero

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Re: Default username & password
« Reply #7 on: July 18, 2007, 05:57:30 PM »
Yes roundcube is a imap only, I have been looking in to it and I can't find anything that says anything about imap, I also have a account on dot5hosting, and I have not been able to find anything about imap.