Internal Server Error 500, over quota

[brooksb]

Hi!

I'm not sure if this is a roundcube issue or not, but I figured I'd ask here anyway.  When I try to log in, I get a message that pops up  saying "Internal Server Error 505, user xxx is over quota" and can't get any further.

I'm not completely tech challenged, but I won't understand any of the IT jargon, so I might need a "for dummies" version on how to go about fixing the issue.

Thanks for any help!

[SKaero]

In simple terms its not letting you login because the account is over is quota (to much email) Your going to have to contact your email host to resolve the problem.

[qubarnacle]

Hello,

I have the same problem. How do I figure out my email host?

Thanks

[SKaero]

I have the same problem. How do I figure out my email host?

Who providers your email?
- If you get email with your web hosting, ask your web hosting company.
- If its your company providing you with email, ask IT for support.
- If a family member setup the mail account for you, ask them.
- Etc.