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Trash cleared messaged older than 7 days

Started by squarebox, November 03, 2014, 10:45:02 AM

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squarebox

Since a while i have noticed mails in the Trash are removed from the roundcube server.
Recently i noticed that mails older than 7 days are removed or purged.

I dislike this feature because sometimes i need to recall a message from the Trash folder, in order to see what someone has written in the past.

I looked at some logs but could not trace any errors therefor i think its a setting.
Further more i rulled out any hardware clients (pop/imap) that might have an auto-archive setting.

I have a dedicated centos server running roundcube by default settings.
Roundcube Webmail 1.0.0
Installed plugins
markasjunk2      GPL-3.0   
password   3.4   GNU GPLv3+   
sieverules      GPL-3.0   

ABerglund

that is not a feature of roundcube. In my experience, this is generally caused by a setting on a mobile device, most commonly an iPhone/iPad that has been configured to access the same account.
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

squarebox

thank you for the reply, it should be easy to tackle because only one person uses that account
i will change the password of that account and see if a tablet, mobile or outlook is causing it

squarebox

Update: its has been a while and i have disabled the mailboxes synchronization on Android and Outlook 2013 (PC).
I found out that this is OK and trash folder is still full and was not cleaned up any more.

If i would enable Outlook 2013 or Android again the trash mailbox was cleaned up again.

I double checked and Outlook 2013 and auto-archiving is disabled.
I cant really find a Android setting that is related with auto-archiving.

Anyone some suggestions?

squarebox

#4
I think its a Google Bug because i found this thread about Email retention within Google Admin Console that manages Main App
https://support.google.com/a/answer/151128?hl=en



The solution was this.....
https://yeri.be/courier-imap-and-auto-deleting-trash-after-7-days


Open the courier-imapd config file:

sudo vi /etc/courier/imapd

And just comment out the line that contains EMPTY_TRASH like it discribed in the link above

# IMAP_EMPTYTRASH=Trash:7,Sent:30

and optional

# IMAP_EMPTYTRASH=Trash:7