Deleted and Moved emails not showing moved on other IMAP software

[RyanS107]

I have spoken to the web hosting company we use that has RoundCube 1.0.5 installed and they do not seem to have any knowledge of helping with this issue.  I use RoundCube to access my email on my laptop and whenever I delete or move an email to a folder, this is not shown on my Android email client (which accesses email via IMAP).  However, when I delete or move an email on my phone, the change is immediately recognized on RoundCube.  Is anyone aware of why this might happen with RoundCube and if there is a way to fix this?  Thanks.

Ryan

[SKaero]

Roundcube reflex what is on the mail server, the problem is most likely with the mail client on your phone.

[RyanS107]

If this issue is with the mail client on the phone, why would emails that I delete on my phone immediately be reflected in RoundCube?  Wouldn't it be the other way around that I would see them deleted on my phone but not RoundCube?

[SKaero]

When you delete an email on your phone that delete command is going back to the mail server and the email is removed. After that action Roundcube shows the change. The email client on your phone is most likely caching the emails not checking for changes.

[RyanS107]

So are you saying most phone / iPad email software have a setting to change this or make it not just cache the email, but check for any changes?

[SKaero]

It depends on the software but generally you do want it doing some cacheing otherwise it would use more data.

[RyanS107]

So do you have the issue I mentioned?  If so, how do you solve it?

[SKaero]

I often see a sync delay buts it not enough to bother me, typically email is matched between my phone and the server within a minute.