Install Issues Maybe?

[Cassie]

Hello!

So I am trying to install roundcube onto my server openarmsstaff.com/email

I've got it installed. But I can't seem to log in?

Also how do I create more users will all the emails I have set up on the server automatically be on there?

Also is there a way to set up so they do not have to type the server?

[SKaero]

I've got it installed. But I can't seem to log in?

What in the error log?

Also how do I create more users will all the emails I have set up on the server automatically be on there?

Roundcube uses the users on the mail server.

Also is there a way to set up so they do not have to type the server?

Set the $config['default_host'] in the config.inc.php

[Cassie]

It won't let me go to the error log or the config file it's giving me a 403 error

[SKaero]

You need to download the file and look at the locally you can't access it via the browser.

[Cassie]

You need to download the file and look at the locally you can't access it via the browser.

The error Im getting is [12-Jul-2018 11:01:16 -0500]: <a14f79e6> IMAP Error: Login failed for [email protected] from 24.51.132.90(X-Real-IP: 24.51.132.90). Empty startup greeting (openarmsstaff.com:993) in /home2/rzdsvd9v/public_html/email/program/lib/Roundcube/rcube_imap.php on line 196 (POST /email/?_task=login&_action=login)

[SKaero]

What do you have in your Roundcube config?

[Cassie]

What do you have in your Roundcube config?

I can't get to it, I only did the install.

[SKaero]

Its the <RC root>/config/config.inc.php

[Cassie]

Its the <RC root>/config/config.inc.php

It's forbidden. I'm getting a 403.

http://openarmsstaff.com/email/config/config.inc.php

[Cassie]

Its the <RC root>/config/config.inc.php

It's forbidden. I'm getting a 403.

http://openarmsstaff.com/email/config/config.inc.php

Im dumb. I totally didn't get the whole download it thing. I downloaded it and am viewing it now.


I edited it a little and still get this error
What part of it has to do with the startup greeting?
[17-Jul-2018 15:35:22 -0500]: <1e18a851> IMAP Error: Login failed for [email protected] from 24.51.135.214(X-Real-IP: 24.51.135.214). Empty startup greeting (openarmsstaff.com:993) in /home2/rzdsvd9v/public_html/email/program/lib/Roundcube/rcube_imap.php on line 196 (POST /email/?_task=login&_action=login)

[SKaero]

It most likely means your correctly incorrectly to the mail server thats why I asked for the config file to see you currently have it configured.

[Cassie]

It most likely means your correctly incorrectly to the mail server thats why I asked for the config file to see you currently have it configured.

Code Select Expand

$config['db_dsnw'] = 'mysql://rzdsvd9v_admin:Luke12:49@/rzdsvd9v_email';
$config['default_host'] = 'openarmsstaff.com';
$config['default_port'] = 993;
$config['smtp_server'] = 'openarmsstaff.com';
$config['support_url'] = 'http://openarmsstaff.com/';
$config['des_key'] = '0Go913G5kBC6Ipt3VWUe8w2P';
$config['username_domain'] = 'openarmsstaff.com';
$config['product_name'] = 'Open Arms Staff Emails';
$config['plugins'] = array('archive', 'database_attachments', 'emoticons', 'filesystem_attachments', 'help', 'hide_blockquote', 'markasjunk', 'password');
$config['spellcheck_engine'] = 'pspell';
$config['htmleditor'] = 2;
$config['draft_autosave'] = 180;

[SKaero]

Try changing the default_host to "ssl://openarmsstaff.com"

[Cassie]

Try changing the default_host to "ssl://openarmsstaff.com"

It didn't work
Im still getting the exact error.

[Cassie]

Try changing the default_host to "ssl://openarmsstaff.com"

Did I loose you?