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'view attachment' greyed out & cannot flag messages

Started by releasethebats, June 12, 2019, 06:53:19 AM

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releasethebats

Hello - I have roundcube working in a small office environment, all seems ok but I must have made a config error as no user can view an attachment such as pdf in any browser [can save &/or download] plus we get an error message when we attempt to flag a message [unable to mark message]
I've compared config files regarding mimetypes with other working roundcube installs and they are the same [default null settings.]
Apache has the correct mimetype file
Any ideas....it's driving me around the bend.
Using Bitnami Roundcube Stack 1.3.9-2

More info if needed.
Regards
G

SKaero

It sounds like a JS error, are there errors in the browser JS console?

releasethebats

Thanks for yr reply - I get this error when I attempt to flag a message [firefox] :

The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it.

Does this point to a config prob?
Thanks again
G

releasethebats

updated error received -
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. watermark.html

SKaero

Well thats not a JS error so it most likely something else. When you try to flag a message does anything show up in the Roundcube error log?

releasethebats

Hello again - unfortunately nothing corresponds with this error in any of the RC logs....