Empty space on mail printouts in elastic skin

[rahulnikumbhe]

we have refereed the workaround as mention on this page :- Fix empty space on mail printouts in Chrome (#7604)
but it didn't work for us.
we are using elastic skin.
after applying changes as mentioned for #7604 , we have rebuild elastic css by compiling styles.less and print.less
any help would be appreciated.

[JohnDoh]

Are you sure you complied the CSS corrently that you don't have a style's.css and a styles.min.css as well or something like that?

[rahulnikumbhe]

css complied using below approach
lessc -x styles/styles.less > styles/styles.css
lessc -x styles/print.less > styles/print.css
lessc -x styles/embed.less > styles/embed.css

[JohnDoh]

Ok but my suggestion was to check what files where actually in the directory. If a *.min.css file exists Roundcube will use it over a *.css file regardless of the file modification dates ot any other factor.

The fix was included in 1.4.9  and we are currently on 1.4.11 so why not  just update?

I'm not sure what you are looking for I cant tell if you applied the patch correctly I cant tell if the browser loaded the new CSS I cant tell if actually you have some different issue. You can inspect the CSS in the browser and see if your changes are there or not. You know why you chose to do this rather than update . I'm sure you have good reasons but with no knowledge of your environmental "it doesn't work" doesn't help much so you have to investigate and provide the more detailed information.

[rahulnikumbhe]

we have fresh installed and configured roundcube 1.4.11 complete version.
but the same issue is reflected in the new version.
any help would be appreciated.

[JohnDoh]

perhaps you have a different issue