Sync with Outlook not working anymore

[MallowDiva]

Hi,

My Roundcube emails have been synchronising perfectly well for about 1 year, both on my phone and my laptop. However, the emails on my laptop simply don´t work at all now (it still works on the phone and I use Outlook on both devices). Also, I use 4 different email addresses and the issue is only with one of them.

I tried to remove the account and install it again. It doesn´t work with the IMAP settings, which is the ones that I always used until now. It works with the POP settings, but none of my old folders are there and it doesn´t sync.

Anyone knows what´s wrong? There must be something no set up properly in my Outlook , but I haven´t changed anything and it worked well before. I´d really like to set things up with IMAP again to access my old folders.

Thanks in advance for your help.