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Logo Missing in RC Login page after Rouncube upgrade

Started by Danrancan, June 17, 2026, 02:02:32 AM

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Danrancan

I'm running an ubuntu 24.04 Lemp server, and just tried to upgrade my roundcube version to 1.7.1-complete. The upgrade seemed to go just fine without any errors. However, when I go to the roundcube web address at mail.example.com, the login page shows a question mark where the logo should be, and it seems like the logo is not loading. Please see the uploaded image.

How can I fix this?

JohnDoh

From your screenshot it looks like you are using a custom skin. 1.7 brought some significant changes to the Roundcube backend, particularly the mandatory use of `public_html/` and the addition of `static.php` for loading assets.

What version did you upgrade from? What is the URL of the logo and what is the exact response from your server? How is this URL set (are you using the `skin_logo` config option or is it defined in the template file)? Do you have any specific config in your web server related to Roundcube? Are all the other assets loading ok, for example once you login does the system work?

I saw you created an issue on GitHub but there is no description of a bug or any problem with Roundcube code, it looks more like a support request so please either add some detail about where you think there is a bug in Roundcube code or close it.
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