[0.2 stable] The auto-checkmail doesn't work anymore

[lucaferr]

Hello!
I just installed RoundCube 0.2stable and set it up to check for new mails every minute. But it doesn't actually do that! Even the "Check mail" button doesn't work (it appears "Checking for new mail" but, in fact, it doesn't refresh the inbox list). If i click on the inbox folder, to refresh it, it then correctly sees all the new messages received.
How can I fix it? I didn't have this problem with 0.2-beta
Thank you and congratulations for making such an excellent software!
Luca from Italy

[rosali]

I didn't cross check your issue. But if you are really sure it is a bug, please report @ trac.roundcube.net. The devs are not very often around here ...

[joukahainen]

Having the same issue. Check mail works only if you refresh browser window after clicking check mail button.

[rosali]

CHANGELOG
- Don't set client busy when checking for new messages (#1485276)

When RC is automatically checking for new messages, no loading message is shown anymore.

#1485276 (Automatic new message check shouldn't display feedback) ? RoundCube Webmail ? Trac

[lucaferr]

Hum... Are you sure it's about our problem? In my opinion,
1) It was a different issue;
2) The bugfix was relased 4weeks ago, so I think it's included in 0.2stable...

Am I wrong? Anyone has an idea about how to fix this problem?
Thank You!

[rosali]

I thought you were used to see the "checking for new messages" message and don't see it know. The new behavior is just to check in the background (without showing the message) and to refresh the unread count if there are new messages.

[lucaferr]

Ok, it's not a problem not to see the message, but I'd like to receive the new e-mails.
I tell you why: of course it wouldn't be a problem for us, because it's not a big deal to click on the Inbox... But I have roundcube in a company with woman staff... They read the emails when they see it... Can you get me?
Could you tell me how to restore the auto check-mail? I don't care about the "Checking for new emails" message, I just want the new emails to be shown automatically...
Thank you!

[rosali]

There should be an option to focus browser window on new message arrival in the preferences section or as a global setting in main.inc.php ... can't tell you more unless to check changes done on the ticket (see ticket number above) in trac.

Sorry, I'm not a member of the dev crew. In case of complaints or improvement suggestions please post at RoundCube Webmail ? Trac.

[Konishi]

Registered to say that I am experiencing the exact same problem.  I upgraded from 0.2 alpha following all of the included instructions.  Oddly enough this only occurs on some accounts, but not others.  All of the accounts have been in use since before the upgrade.  Rosali seems to have misunderstood the problem; the checkmail function simply does not work, you must refresh the page and reload the whole inbox in order to see new messages at all.  Autocheck and manual check do not work.

[JohnDoh]

Do you see any javascript errors on the page?

[rodti]

I'm experiencing the same problem on 0.2stable.  The inbox (and folders, as I also have it set to check those) are simply not updated.  They're currently set to check every minute.  If I leave it for ten minutes there will be no new messages, but if I then manually click on the inbox or folder names on the sidebar they update with the correct number of new messages.  Also because of this the title bar of the Roundcube page doesn't update to show the number of new messages.

[rosali]

What are your settings in ./config/main.inc.php ::: $rcmail_config['session_lifetime'] ::: $rcmail_config['min_keep_alive'] ??

[rodti]

What are your settings in ./config/main.inc.php ::: $rcmail_config['session_lifetime'] ::: $rcmail_config['min_keep_alive'] ??

They're set to:

Code Select Expand


$rcmail_config['session_lifetime'] = 10;  
$rcmail_config['min_keep_alive'] = 60;  


These should be the default values as I've not knowingly altered them.

[sk_illed]

same issue here.... works great in firefox though it seems... just not IE7

[rodti]

same issue here.... works great in firefox though it seems... just not IE7

Ah, I'd never considered that this might be browser specific.  I'm on my work PC at the moment using IE6.  You might just have nailed the issue - can anyone confirm?