Server error ok

makathas · February 08, 2010, 02:22:33 AM

Hi guys,

can you help me about this error

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DB Error in /home/sergebaluyot/email.investrealty.eu/program/include/rcube_mdb2.php (627): MDB2 Error: constraint violation Query: _doQuery: [Error message: Could not execute statement] [Last executed query: EXECUTE mdb2_statement_mysql_6f1f166be851c4eb32a3c12e9103e4a2df4f4dcfc USING @0, @1, @2, @3, @4, @5, @6, @7, @8, @9, @10] [Native code: 1062] [Native message: Duplicate entry '2-INBOX.msg-208' for key 2]
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I dont know how it happen, but just only one user have this error?

please, please I appreciate your help.

SKaero · February 08, 2010, 02:41:57 AM

Has it only happen once, is anything not working?

makathas · February 08, 2010, 02:58:28 AM

I can't send/received mail because of this error.

so please help me about this issue

Quote from: skaero;25289Has it only happen once, is anything not working?

SKaero · February 08, 2010, 03:05:07 AM

Have you upgraded RoundCube of is this from a fresh install?

makathas · February 08, 2010, 03:12:41 AM

no, I'm using the old version.
is there any way to solve this bug without reinstalling the Rouncube to newer version?
I'm afraid to loose some messages of my colleagues.

or maybe if there is no option, do you know how to backup the files and upgrade?

Quote from: skaero;25295Have you upgraded RoundCube of is this from a fresh install?

SKaero · February 08, 2010, 03:19:15 AM

What RoundCube version do you have?

makathas · February 08, 2010, 03:40:06 AM

Quote from: skaero;25299What RoundCube version do you have?

sorry, can't find what version, how can I see what version install on my server?

I installed it last August 2009

SKaero · February 08, 2010, 03:51:50 AM

Then its most likely version 0.3 Release Candidate or version 0.2.2, you can check the top of /index.php to find out. Its most likely this problem witch has been fixed in RoudCube 0.3.1 #1486052 (rcube_mdb2.php (627): MDB2 Error) ? Roundcube Webmail I recommend doing a upgrade.

makathas · February 08, 2010, 04:31:09 AM

Quote from: skaero;25303Then its most likely version 0.3 Release Candidate or version 0.2.2, you can check the top of /index.php to find out. Its most likely this problem witch has been fixed in RoudCube 0.3.1 #1486052 (rcube_mdb2.php (627): MDB2 Error) ? Roundcube Webmail I recommend doing a upgrade.

I tried that already but no luck, maybe I reinstall my ROundcube , :-(

SKaero · February 08, 2010, 04:44:01 AM

That would be the best solution as the error is already in the database, try a upgrade first and see if that fix's the problem.