SMTP (554) client host rejected access denied

[Ronaldo Machado]

Good Morning,

Anyone know what this error means?

Tks,

[Julius Caesar]

From My Way Help :

554: unknown[10.xxx.xxx.xx]: Client host rejected: Access denied
554: Sender address rejected: Access denied
 
Your message is being blocked by our site because it either had characteristics similar to "spam" (unsolicited commercial email), or you're sending your message from an Internet Service Provider (ISP) or email provider who has been identified as having allowed spam to be generated from their facilities. For the protection of our user, we do not deliver bulk, unsolicited emails to My Way Email accounts.
 
For example, it is possible that the subject line of the message in question may have been identified by our email servers as unsolicited commercial mail (AKA: Spam) and thus was returned. We ask that you retry sending your message with a different subject line. Please ensure that the subject line of the message does not contain more than 15 identical characters.
 
For instance, if a subject line contains 15 identical consecutive characters, such as 15 "a"s or 15 "!"s it may be rejected on our end.
 
However, if your ISP or email provider has been added to our block list, your email message to @myway.com will continue to be rejected or a bounced message will continue to be generated. If this is the case, please contact your email administrator, and ask them to contact us for further assistance.