Roundcube Community Forum

 

Roundcube cannot open chinese attachement.

Started by leiw, February 17, 2011, 09:55:48 PM

Previous topic - Next topic

leiw

Hello,

I tried to open chinese attachement. If it has long chinese file name on word format that cannot be download. If it has short file name on word format that can open but the file name was confuse name.

Can edit some file to solve this problem?

Thanks !

alec


leiw

Quote from: alec;33311Show message source (headers).

Hi

Sorry, I don't understand, I'm new on Roundcude.

Thanks !

alec

Enable imap_debug in Roundcube and show the log.

leiw

Quote from: alec;33327Enable imap_debug in Roundcube and show the log.
Hello

Could you step by step to test the debug ?

Thanks !

SKaero

In /config/main.inc.php change:
$rcmail_config['imap_debug'] = false;
To:
$rcmail_config['imap_debug'] = true;
Then load the email that is having the problem in RoundCube, after that post the IMAP log located at /logs/imap. Make sure to remove your mail account password from the log before you post it.

leiw

Quote from: skaero;33358In /config/main.inc.php change:
$rcmail_config['imap_debug'] = false;
To:
$rcmail_config['imap_debug'] = true;
Then load the email that is having the problem in RoundCube, after that post the IMAP log located at /logs/imap. Make sure to remove your mail account password from the log before you post it.
Hello

I can't see this line:

$rcmail_config['imap_debug'] = false;[/

I only can see this line:

$rcmail_config['debug_level'] = 1;


Thanks !

alec

Just use your brain. If you cannot find the line, just add it. If this will not produce logs/imap file, then you'll need to update the Roundcube.