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Unable to send emails

Started by mfs62, April 13, 2011, 12:05:15 PM

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mfs62

I don't know if this is the right place for this but I need some help and don't know where else to go. I am using Roundcube as a web mail program on the web hosting service that we use. They have been recently sold and at the moment there is no tech support available that we've been able to find so we're changing web hosts next week but in the meantime have a problem.

I use Roundcube on two computers in different cities. Both are PCs, both run Vista 64-bit Home Premium, both use IE 9 as its browser. On one of them, Roundcube runs without problems.

On the other one there is a problem with sending emails. Basically, it won't. A couple of weeks ago it was intermittent and sometimes I could send one, sometimes not. Sometimes I could send a reply to something, sometimes I would have to send a new email rather than a reply. In the past couple of days, however, I haven't been able to send anything.

In addition, I have not been able to change fonts or font sizes in emails that I am trying to send. And I cannot save an email I am replying to or originating to the Drafts folder.

Do you have any suggestions?

alec

Yes. TinyMCE editor bundled in 0.5 version has issues on IE9. Update TinyMCE or wait for new Roundcube release or don't use HTML editor.

mfs62

Quote from: alec;34280Yes. TinyMCE editor bundled in 0.5 version has issues on IE9. Update TinyMCE or wait for new Roundcube release or don't use HTML editor.

None of those solutions made me happy. The best solution would be for Roundcube to resolve its issues with IE9 and I suppose that will eventually happen, though I don't know if anyone is trying to do that. Since I don't have much choice about what email program I use and I need an HTML program, I'm stuck with Roundcube.

What I finally did was uninstall IE9 and go back to IE8, at least on the computer where it was a problem. That solved the problem, though it doesn't answer the question why Roundcube worked with IE9 on one computer and not on another.