Can't Login

[QSM]

Hello,

I am trying to login using my domain but I can't even though I can login using the host control panel with the Roundcube client. I am not sure what information is needed to be posted here in order to solve the problem so if anybody could give me some troubleshooting steps that would be great.


Thanks....

[rosali]

Basically you need the same login data as for any desktop client (main.inc.php). Also you can enable imap_debug and smtp_debug to get hints for troubleshooting in the log files.

[QSM]

Well, I am not sure about the settings, I have never used an e-mail client before.

The tests all turned out all good except for the IMAP login test. Any tips or suggestions would be appreciated.

And a couple of more questions, Is there a way to be able to login without writing "@domain.com" every time?  I saw the "username_domain" is that it? and if it is; should I set it to "domain.com" or "@domain.com"?

The "smtp_user/smtp_pass", is it a must? if it is, where do I get those for? or am I suppose to set them myself in the form?

One last question, "Use the current IMAP username and password for SMTP authentication" what is that?

I am really sorry I have almost no knowledge about these things. The rest of the information I already filled in.

Thanks for the support.