problem logging into roundcube

[kelthuzad]

Hi everybody

I just installed Roundcube on my virtual machine. And I have such a problem that I cannot log in to e-mail from another computer.

I followed this page https://www.howtoforge.com/tutorial/ubuntu-roundcube-latest/. The only thing I didn't do was turn on SSL because I didn't do this point on the old server and Roundcube worked properly.

in /var/www/html/roundcube/logs/errors.log I see:

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14-Sep-2020 18:45:14 +0200]: <rdtaj0mv> IMAP Error: Login failed for roundcube against localhost from [color=red](my computer ip)[/color]. AUTHENTICATE PLAIN: Authentication failed. in /var/www/html/roundcube/program/lib/Roundcube/rcube_imap.php on line 200 (POST /?_task=login&_action=login)

[kelthuzad]

netstat -tulpn

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tcp        0      0 127.0.0.1:3306          0.0.0.0:*               LISTEN      565/mysqld
tcp        0      0 0.0.0.0:110             0.0.0.0:*               LISTEN      423/dovecot
tcp        0      0 0.0.0.0:143             0.0.0.0:*               LISTEN      423/dovecot
tcp        0      0 0.0.0.0:25              0.0.0.0:*               LISTEN      1250/master
tcp        0      0 0.0.0.0:993             0.0.0.0:*               LISTEN      423/dovecot
tcp        0      0 0.0.0.0:995             0.0.0.0:*               LISTEN      423/dovecot
tcp6       0      0 :::110                  :::*                    LISTEN      423/dovecot
tcp6       0      0 :::143                  :::*                    LISTEN      423/dovecot
tcp6       0      0 :::80                   :::*                    LISTEN      568/apache2
tcp6       0      0 :::443                  :::*                    LISTEN      568/apache2
tcp6       0      0 :::993                  :::*                    LISTEN      423/dovecot
tcp6       0      0 :::995                  :::*                    LISTEN      423/dovecot


I still can't login to roundcube.

[JohnDoh]

your imap server reported "Login failed" so either the creds you entered were wrong or there is a problem with auth on the server. check you imap server logs for more info