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log directory have 755 permission 
If your getting a blank page there should be an error, I recommend checking the permissions on the logs directory. 
we dont have anything recorded in the roundcube error log
Whats in the Roundcube error log?
Hi ,

We have a iredmail server with 2 domain names , and
With the roundcube client of the mail server we are able to login with both domain names.

When we try to configure roundcube client on a seperate server , with we are able to login and see the inbox but with we are able to login but getting blank page , we are not able to load the mailbox.

Roudcube version : 1.3.6

Any help is much appreciated!
Older Versions / Re: how to set up roundcube 0.9.5 from command line?
« Last post by alec on Today at 03:03:08 AM »
$rcmail_config['db_dsnw'] = 'sqlite:////full/path/to/sqlite.db?mode=0646';

That's all you need to use sqlite, and of course PHP's PDO SQLite extension installed.
General Discussion / imap_root configuration option
« Last post by pkrc on March 18, 2019, 01:55:59 PM »

I found the following explanations about using 'imap_root' configuration option
to get similar behaviour as can be defined for Squirrelmail (and other mail clients):

1. I could find only one reference to 'imap_root' configuration option
(in ./include/rcmail_install.php file) in $replaced_config array, saying,
that 'imap_root' is replaced by 'imap_ns_personal'.

So, can we use the the following approach for Roundcube version 1.3.8
(replacing $rcmail_config[] by $config[] in

Comment by hsleisink on 27 Nov 2013 15:18 UTC

I have a simple patch for this:

Add the following line to config/
$rcmail_config['imap_root'] = 'mail';

In program/steps/settings/ change line 212 and 213 to:
$a_unsubscribed = $STORAGE->list_folders($RCMAIL->config->get('imap_root'));
$a_subscribed   = $STORAGE->list_folders_subscribed($RCMAIL->config->get('imap_root'), '*', null, null, true); // unsorted

2. Can we use the following approach in Roundcube version 1.3.8
(or should we wait with this approach for stable version 1.4):

alecpl commented Jun 11, 2018
With the above commit following configuration can be used to achieve the requested behavior:

$config['imap_ns_personal'] = 'mail/';
$config['imap_ns_other'] = null;
$config['imap_ns_shared'] = null;


General Discussion / Re: Unable to Export Contacts
« Last post by alec on March 13, 2019, 04:04:22 PM »
Logs are in the server's filesystem. If you have no access to the filesystem, we can't help you.
General Discussion / Re: Unable to Export Contacts
« Last post by UgiLiz on March 13, 2019, 03:35:42 PM »
I'm sorry, I don't know how to get to this address, can you explain please?
General Discussion / Re: Unable to Export Contacts
« Last post by JohnDoh on March 13, 2019, 01:17:11 PM »
by default the logs are in <rc root>/logs/errors
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